White Glove is a marketing company that makes it easy for financial advisors and other service professionals to be successful with two powerful, yet oftentimes cumbersome, client-getting strategies: educational seminars and social media. With White Glove’s two done-for-you programs – Triple Guaranteed Seminars and Social Connect™ – professionals can grow their business without spending extra time booking venues, following up with seminar registrants or keeping social media channels updated with great content. White Glove handles all that...and more. Clients benefit from countless freed-up hours that they can spend on other important things – like their own clients, their family and activities they enjoy – all without sacrificing results. For more information, visit www.whiteglove.com or call 844-949-9497.

Accountable for full internal/external technology stack including the security, infrastructure andscale of a proprietary SEO platform. Within the first six months with the company simultaneously completed a migration of 700+ websites to cloud server technology and onboarding of the sales team from Pipedrive to Salesforce. Immediately became the internal face of HLM technology allowing co-founder/CTO to focus on operational and product challenges. Introduced Agile methodologies across the development team that helped deliver a new cloud-based product offering in under three months. Viewed as a dynamic leader by my team and peers.

Lead all aspects of digital technology ideation, production and new business intake for workmanaged out of the Detroit office. Evaluated and chose cloud technology solutions for both internaland external workflow management challenges. Introduced Kanban and Scrum workflow processesbringing about visibility of work in the pipeline, revealing bottlenecks, instilling accountabilityamongst the team and increasing productivity by 30%.

Responsible for the Loyalty development team and the Lifecycle Management Platform. Develop abase loyalty solution, decreasing the time to market by as much as 50%. Solidify a new developmentteam after a leadership change and increase team member satisfaction and retention.

Identified, refined, and prioritized requirements for the HelloWorld Promotions Platform. Performedtechnical due diligence on companies HelloWorld was looking to acquire. Instrumental to theassimilation of newly acquired team members and their technology into our core platform.

Created and owned process improvement initiatives that represented the Development team to thegreater HelloWorld organization. Improvements included an overall decrease in production defectsby 20% YOY, along with a 20% YOY increase in net revenue. Modeled the highest standards ofDevelopment behavior and helped manage the team’s day-to-day delivery responsibilities.Identified, trained, and developed team members, and maintained an environment where thoseteam members were able to do their best.

ePrize is the most experienced interactive promotion agency, developing more interactive sweepstakes, points-based reward programs, and chance-to-win promotions than anyone in the industry. We blend breakthrough creativity with cutting-edge technology to help our clients effectively drive customer acquisition and retention. As a full-service interactive promotion agency, we offer strategic, technology, and administrative services to efficiently deliver "hand raisers", motivate specific consumer behavior, and give customers a reason to react.With offices in Detroit, Chicago, New York, Los Angeles, Dallas, and London, we have administered more than 4,000 successful promotions for clients such as The Coca-Cola Company, Wendy's, Universal Orlando, adidas, United Airlines, Proctor & Gamble, Nestle, Dell and Chrysler.

Developed J2EE application for customer service call centers. Built strong working relationships with counterparts at DaimlerChrysler Corporation as well as application owners. Participated in weekly team meetings to determine project life cycle stages. Worked closely with a team in a project oriented environment.

Troubleshoot technical issues with government computer systems, think critically, and react to daily changing situations. Follow instructions of management and team leaders.