Guiding service delivery teams to solve their validated problem(s) and improve their performance.With an array of tools (Lean, Agile, PDSA Cycles, System of Profound Knowledge, etc.), I have consistently led the design, development, and implementation of successful strategic company-wide initiatives and process improvements. Proactive in finding opportunities for improvements and delivery of the solutions to company-wide challenges. Skills• Process Improvement and Optimization• Strategic Planning• Cross-functional Team Leadership • Continuous Improvement• Reporting and Analytics• Program and Portfolio Management• Executive and Team Coaching • Company-wide initiatives • Project and Change Management• Organization DesignAccomplishments• Led the design and execution of an adaptable strategic planning process (i.e. Balanced Scorecard) across the company from assessment through to monitoring and adaptation allowing Datavalet to clearly communicate its direction and steps• Established KPIs and framework for department performance reporting distinguishing signal from noise, thus reducing redundancy by 40%• Implemented a company-wide product/project communication framework (Kanban), cutting more than 50% of “active” projects, highlighting constraints and priorities for improvements• Reorganized and streamlined the leaderships interactions to improve efficiencies, set consistent expectations, and ensure there is the right balance between strategic and operational discussions • Worked closely with the executive team to translate strategic objectives into action plans and define the key drivers to report on their department's performance• Revitalized the Security program by proposing and implementing an innovative approach: Agile with Kanban, delivering more value in the first 3 months than the previous 2 years• Mentored and guided several start-ups and small businesses in their launch or turnaround