Led branding, user experience, strategy, research, product, creative direction and usability for major agencies and client companies. Developed requirements, interaction models and conducted user research/testing using RIA technologies for financial services, media, pharma, telco and e commerce verticals. Clients include:o American Express: UX Director for Vendor Pay B2B Payments, Serve, Personal Savings & Gift Card product siteso NY City Dept. of Sanitation/NTT Data: UX Director for operations site for city-wide garbage & snow collection. See https://www.youtube.com/watch?v=yu0-N8kkdowo The Economist Magazine: User Experience Director – Redesigned Home Page; National Magazine Editors Best Interactive nomination, Economist Debate Serieso Omnicom: UX Director for several pharma agencies - kiosk design + corporation-wide AI-software redesigno Publicis: User Experience Director for Ambien CR and Garnier Fructiso Edward Jones: User Experience Research Director for new product line developmento ThomsonReuters: Lead Interaction Designer for next generation Search functionality for primary brokerage terminal o Sotheby’s International Realty: User Experience Director – Created UX strategy and user research programo Interbrand: User Experience Director for AT&T/Dallas Cowboyso R/GA: Interaction Design Director for Verizon, Verizon Wireless and SC Johnson