Robert Primmar

Robert Primmar Email and Phone Number

Delivering Excellence in Service Delivery and Customer Satisfaction @ Innov8ive IT Solutions
Robert Primmar's Location
Sauquoit, New York, United States, United States
Robert Primmar's Contact Details

Robert Primmar personal email

n/a

Robert Primmar phone numbers

About Robert Primmar

Robert Primmar is the owner of Innov8ive IT Solutions, a full-service Managed Service Provider (MSP) that aims to revolutionize the IT support industry by providing comprehensive and strategic IT solutions to businesses across the Utica, Rome, Syracuse, and neighboring regions.Drawing from over 16 years of immersive experience in the managed service provider realm, Robert possesses a deep-rooted understanding of diverse technologies, software platforms, and infrastructure configurations spanning numerous industries. His expertise extends beyond conventional boundaries, enabling him to orchestrate innovative strategies that empower businesses to thrive in today's competitive landscape.

Robert Primmar's Current Company Details
Innov8ive IT Solutions

Innov8Ive It Solutions

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Delivering Excellence in Service Delivery and Customer Satisfaction
Robert Primmar Work Experience Details
  • Innov8Ive It Solutions
    Owner
    Innov8Ive It Solutions Feb 2024 - Present
    Utica-Rome Area
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  • Savant Cts - We Make Everything Play Nice Together
    Project Engineer
    Savant Cts - We Make Everything Play Nice Together Oct 2020 - Apr 2023
    Woodstock, Georgia, United States
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  • All Covered
    Project Manager
    All Covered Jan 2017 - Jun 2020
    • Managed server migrations, office 365 migrations,cloud service migrations, office moves, onbording of new clients and network setups including firewalls and switches• Led change management meetings to improve quality in execution, documentation andcommunication of changes throughout the organization• Assessed project risks and issues and provide solutions where applicable• Completed postmortem project reviews to improve quality in execution of similar project types
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  • Altuscio Networks
    Project Manager
    Altuscio Networks Jul 2014 - Jan 2017
    • Work with sales team to discuss project scope• Project planning• Migrations to office 365• Onboarding of new clients• Firewall setup and configuration• ISP switchovers• Server migrations• Third-party software upgrades• Third-party software setup• Work with vendors as a liaison• New business network setup• Manage disconnect/reconnect of computers for office relocations• Participate in an on-call manager rotation• Answering help desk overflow calls• Backup dedicated on-site engineer for some clients
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  • Altuscio Networks
    System Engineer
    Altuscio Networks Jul 2013 - Jul 2014
    • Provide on-site support• Dedicated on-site engineer for some clients• Work with Sr. level engineers as a team to resolve complex or emergency issues such as work stoppage.• Issue tickets and determine priority of issue• Setup new users on their first day of work PC ,Mobile and Desk phone• Work with vendors as a liaison to expedite issues• Active Directory, Exchange and 365 User creation and support• Create VPN and port forwarding for remote users• Troubleshoot and resolve PC, server and network issues in a timely manner• Able to resolve most issues without escalation• Excellent soft skills. Speak well on the phone.• Participated in an on-call rotation
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  • Strategicfusion
    Sr. Solution Specialist
    Strategicfusion Feb 2007 - Jul 2013
    • Answering help desk calls• On-site visits to clients• Active Directory configuration• Creating and managing distribution groups• Support for Microsoft products• Support for third-party applications• Server and desktop troubleshooting• Configuration of computers and servers• Training and managing help desk interns• Reviewing error logs for servers• Managing server backups

Robert Primmar Skills

Windows Server Hyper V Windows 7 Information Technology Microsoft Exchange Windows Xp Small Business Server Active Directory Virtualization Storage Microsoft Office Cloud Computing Disaster Recovery Wireless Networking Customer Service System Administration Project Management Windows Server 2008 Windows Server 2003 Managed Services Office 365 Outlook Vmware Veeam

Frequently Asked Questions about Robert Primmar

What company does Robert Primmar work for?

Robert Primmar works for Innov8ive It Solutions

What is Robert Primmar's role at the current company?

Robert Primmar's current role is Delivering Excellence in Service Delivery and Customer Satisfaction.

What is Robert Primmar's email address?

Robert Primmar's email address is ro****@****-it.com

What is Robert Primmar's direct phone number?

Robert Primmar's direct phone number is (866) 446*****

What skills is Robert Primmar known for?

Robert Primmar has skills like Windows Server, Hyper V, Windows 7, Information Technology, Microsoft Exchange, Windows Xp, Small Business Server, Active Directory, Virtualization, Storage, Microsoft Office, Cloud Computing.

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