Robert Roy Email & Phone Number

Increasing Labor Efficiency | Helping Employees Get More Done | Delivering SavingsAutomating and improving business processes using Robotic Process Automation (RPA), Scripting, and generative AI (ChatGPT) to reduce operating costs. Improving employee satisfaction by Improving UX/UI experiences in internal software and tooling, reducing incidence of tedious repetitive tasks, and consistently communicating with business users while being open to feedback. Improving customer satisfaction by Increasing the speed, accuracy, and level of detail that the business can effectively communicate with while decreasing procedural errors in business processes.Robotic Process Automation | Node.js | UiPath | Generative AI | ChatGPT | Power Automate | Azure | Salesforce | Git | VB.Net | SQL | JavaScript | KnockoutJS | PHP | Laravel | HTML/CSS | Agile | Tableau | Java | Automated Testing | C#RPA Business Analysis: I have worked with SMEs (Subject Matter Experts) in many levels of seniority and in many lines of business. I have worked with accountants, customer support reps, VPs, and middle managers to understand business needs and get buy-in for process improvement. I am experienced in carefully guiding conversations to quickly and efficiently understand business needs. I have estimated project costs/savings and presented business cases to upper-level management. I have experience generating and viewing reports using tools such as Tableau and Salesforce to gain insights into potential business savings.RPA Development and Software Development:I have created RPA automations in Microsoft Power Automate, UiPath, Salesforce (Flows and Apex), Node.js, batch, bash, C#, and Python. I have experience creating browser extensions, PHP web servers (including Laravel), JavaScript/HTML/CSS front ends, and general enterprise applications. The languages I have used most regularly are C#, JavaScript, and SQL. I am experienced working in a collaborative development setting using tools like Jira for agile development and git for version control. I am also experienced developing things alone from start to finish without assistance.ChatGPT/Generative AI:I have developed internally facing chat assistants using ChatGPT. I have experimented extensively with the technology in my off time. I believe ChatGPT is going to fundamentally change the way many businesses operate in the next ten years.

Listed skills include Sql, Mysql, Javascript, Java, and 11 others.