Assist the Legal Department with implementation of a comprehensive privacy management and data governance program, including:* Coordinating privacy and data governance compliance across cross-functional teams;* Managing full lifecycle of Data Subject Requests (DSRs) under CPRA, GDPR, and other global privacy laws;* Monitoring, updating, and maintaining various modules within the company's privacy platform, including Cookie Consent and Privacy Rights Automation;* Supporting contract and data privacy addendum management;* Conducting privacy/infosec assessments of third-party vendors;* Assisting with annual compliance reviews and periodic trainings;* Managing Privacy Administrator inbox* Managing privacy and data governance projects as needed.

* Responsible for the end-to-end execution of the core processes and systems that supported GSK’s privacy program (Privacy Impact Assessments, Inventories, Individual Rights Requests, and Privacy Notices Management), including oversight and day-to-day management of third-party suppliers based in India and Ireland who perform Privacy process work. * Drove collaboration with various key stakeholders to develop and perform high quality core processes, defining requirements, providing insight and recommendations to consistently optimize all processes and related systems.* Engaged with Tech on development and remediation of issues of OneTrust privacy modules used by privacy contacts daily.

* Developed & maintained the local Quality Plan, Risk Register, and Management Monitoring (MM) Plan, to ensure that all risks were properly managed, documented and escalated as appropriate within GSK, including identification and delivery of MM-related CAPAs.* Supported issue management activities, including issue identification, resolution and escalation across all studies and local Clinical Operations teams and shared learnings and best practices across the country and with QCRMs in other countries/regions.* Implemented ongoing quality improvement processes, including those identified during management monitoring and issue management activities. * Supported internal assessments and regulatory inspections, in close partnership with Clinical Quality Assurance (CQA).

* Recognized as a GSK expert in Financial Disclosure providing consultancy throughout Pharma, Vaccines, and Consumer.* Provided support to study teams enabling compliance with both GSK policy and FDA requirements for key regulatory processes and provided quality documentation to meet their critical submission timelines.* Managed offshore teams, ensuring processes for regulatory requirements are efficient and effective.* Designed Financial Disclosure systems & processes and provided training to end users.

* Provided lifecycle management, from deployment to decommissioning, for Financial, HR, and R&D Commercial applications.* Interacted with Business Owners, Operations, Offshore Support, Vendors, and End Users by mediating issues, managing changes, and planning future releases.* Maintained compliance documentation by updating SOX records or authoring required quality management documents.

* Performed incident analysis and management for Commercial and Regulatory applications by identifying root causes and applying resolutions.* Planned deployment of Vendor code releases/patches to existing systems by maintaining project plans and coordinating efforts between departments.* Standardized processes and documentation for multiple applications in order to improve support efficiency.

* Managed key Procurement web application projects, by determining requirements, overseeing development, and resolving design issues.* Interfaced with Clients on various changes to existing web & non-web applications by prioritizing issues, and coding solutions.* Coordinated non-project related assignments for departmental improvements by taking initiative, organizing strategies, and delivering results.

* Managed projects and coordinated training for rollout of Commercial Messaging applications to North American sites, by providing direct support to Business Owners.* Administered seven Domino servers, which extended the benefits of global messaging to external & internal clients.* Troubleshot MQSeries communication problems between 35 hubs & over 100 sites and provided 24 by 7 second level support to the Help Desk, by dealing directly with international clients on local issues.

Supported Lotus Notes Infrastructure and Maintained Lotus Notes Applications.

Supported Imaging System for Claims Department. Maintained Lotus Notes Environment.

Managed CADD environment. Supported PE work, and performed manual drafting.