Robert Rafn Email & Phone Number

Minneapolis, Mn, Us

Brooklyn Park, Mn

Create technical documentation for heavy machinery used in packaging (printing, sleeve labeling and label shrinking). Active in all stages of technical writing process, from information gathering to writing/product photography and illustration to completed User Guides and Service Manuals.• Improved understandability, consistency, and aesthetics of documentation to enhance user safety and effectiveness• Built positive relationships with subject matter experts to gather information and, when needed, sparked discussions amongst SMEs from different disciplines to achieve consensus on best practices for different procedures• Served as one of eight internal ISO auditors, contributing to the company achieving and maintaining ISO certification• Helped develop company policies regarding COVID-19• Helped develop a trackable, standardized sign-off process for technical documents• Part of a customer-focused, hard-working, successful team that has consistently grown company revenues

Golden Valley, Mn

Graphic Design for Print and Digital• Brochures• Sell Sheets• Packaging• Point-of-Purchase Displays• Print Ads• PowerPoints• Web Graphics• Social Media Campaigns• Video Editing• Branded Event Materials• Trade Show Booths• SignageTechnical Writing and Illustration• User Manuals• Setup and Installation Guides• Technical Reports

Eden Prairie, Mn

Communications to support optical disc publishing systems and accessories: graphic design, trade show booth design, web maintenance (several sites, multiple languages), packaging design, technical illustration, product photography, technical writing, promotional writing, videography and video editing• Created print and online materials for successful new product launches• Designed materials to promote new service offering• Developed new print and web content to accompany new emphasis on consumables (discs, ink)

Eagan, Mn

Graphic design for print and digital to support financial industry clients• Dramatically reduced legacy graphics department turnaround time by 80%• Reduced turnaround time for one product line by an additional eight days• Created award-winning designs that contributed to retention of business

Bachelor'S Degree, Commercial Art & Design, 4.0

* Graduated Summa Cum Laude * Dean's List throughout enrollment

Public Relations Specialist Certificate, Public Relations, 4.0

This nine-month, full-time program in Public Relations provided rigorous training in writing press releases and other media communications.

Psychology

(Transferred to art school)