Rob Rangi Email & Phone Number

Wellington, Wellington Region, New Zealand

Lower Hutt City, Wellington Region, New Zealand

● Assisting Employers with their recruitment needs by using our client base and programs.● Engaging Regional staff through vacancy management, service referrals and client matching.

Lower Hutt City, Wellington Region, New Zealand

● Providing an appropriate and responsible solution to client queries.● Performing assessment of eligibility, entitlement and completing processing actions.

Wellington, New Zealand

Developed industry-level system development skills in a hands-on self-paced learning environment including requirements analysis, data analysis and system design

Wellington, New Zealand

Contributed to team success by delivering solutions that met or exceeded agreement between IT and stakeholders and aligned with business initiatives, standards, policies and practices. Worked with regional teams, second level service providers and third party vendors on leveraged services, corporate deployments and outsourcing. Responsible for production support, crisis management, troubleshooting of systems and applications as well as tactical enhancements on a daily basis. Managed and maintained IT service delivery infrastructure and applications to agreed service levels. Leveraged functional and technical skills by providing second and third level support to IT solutions. Fostered support coverage through knowledge sharing and took initiative to prevent future problems by delivering quality resolutions.Regularly reviewed corporate compliance policies in order to provide compliance expertise for assigned projects and tasks. Clearly communicated project and production support information at management and department meetings. Championed work safety by embracing a zero incident and loss prevention culture.