Vice President Customer Success
Current
Dec 2023 - Present
AeroLeads people directory · profile
Rob Rathwell, Fcxp (Cx-I) Email & Phone Number
Amplifying the Voice of Customer through listening, not talking.
at
Coveo
1 work email found
@marchnetworks.com
1 phone found area 613
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Amplifying the Voice of Customer through listening, not talking.
Location
Greater Ottawa Metropolitan Area, Canada, Canada
Who is Rob Rathwell, Fcxp (Cx-I)? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rob Rathwell, Fcxp (Cx-I) is listed as Amplifying the Voice of Customer through listening, not talking. at Coveo, based in Greater Ottawa Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at marchnetworks.com, phone signal with area code 613, and a matched LinkedIn profile for Rob Rathwell, Fcxp (Cx-I).
Rob Rathwell, Fcxp (Cx-I) previously worked as Vice President Customer Success at Coveo and Vice President, Global Customer Success at Kinaxis. Rob Rathwell, Fcxp (Cx-I) holds Architectural Technology from Algonquin College Of Applied Arts And Technology.
Company email context
Email format at Coveo
This section adds company-level context without repeating Rob Rathwell, Fcxp (Cx-I)'s masked contact details.
*@marchnetworks.com
68% confidence
AeroLeads found 1 current-domain work email signal for Rob Rathwell, Fcxp (Cx-I). Compare company email patterns before reaching out.
Profile bio
About Rob Rathwell, Fcxp (Cx-I)
Exceptionally organized, customer focused business leader with 25 years of proven success in pioneering solutions and leading the teams that deliver them.Proven ability to focus cross functional teams on common goals and successfully leading them in achieving those goals. With a focus on delivering value added outcomes, particularly effective in overcoming obstacles and finding innovative and creative solutions that, using scarce resources, meet time frames and allow multiple teams to deliver value most effectively, to the mutual benefit of the client, and the company.Specialties: Customer lifetime value, Value Capture, Business Readiness, Solutions Based Program Management, Project Management, Risk Management and Mitigation, Supply Chain Management, Project Cost Management, Inventory Management, Resource Management and allocation, Software as a Service (SaaS), Business-to-Business (B2B), Concurrent planning, Customer focused service, problem solving, communication, Customer Engagement
Listed skills include Program Management, Cross Functional Team Leadership, Project Management, Project Planning, and 30 others.
Current workplace
Rob Rathwell, Fcxp (Cx-I)'s current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Rob Rathwell, Fcxp (Cx-I) work experience
A career timeline built from the work history available for this profile.
Vice President, Global Customer Success
The Global Customer Success team establishes and builds on value added relationships with our customers. The team, which includes Customer Experience, Solution Performance, Renewals and the Kinaxis Center of Excellence, provides both proactive and progressive leadership on customer experiences and solutions. As the owners of the customer journey, we engage.
Apr 2021 - Dec 2023
Director, Global Customer Success
Aug 2019 - Apr 2021
Program Director, Customer Experience
Defining, implementing and optimizing people, process and technology across the global organization to ensure the continuous delivery of customer value.
Jul 2017 - Aug 2019
Solution Principal
As a member of the ProfessionalServices leadership team, collaborate with customers to identify, design and implement Supply Chain Management software solutions that meet customers’ business and technical needs.
Jul 2015 - Jul 2017
Program Manager, Professional Services
Nov 2012 - Jul 2015
Director, Program Management
Manage the cross-functional planning and execution of new product developments, integrating multiple SW and HW platforms.Establish, and synchronize the delivery of, the product road map that drives the corporation’s resource, expense and capital budget planning. Directly responsible for the resourcing, ongoing performance management and professional.
Mar 2010 - Nov 2012
Senior Project Manager
Established project scope, budget and delivery schedules for concurrently running, complex, end to end solution based projects, integrating multiple SW, HW and FW elements. Accountable for the planning, execution and delivery of all corporate requirements from concept to end of life, including, but not limited to, business case development, SW and FW.
Feb 2008 - Mar 2010
President (Volunteer)
Kanata Little League Baseball Association
The Kanata Little League Baseball Association is a non-profit membership organization that operates a baseball program for children ages 5 to 18 in the Kanata (a suburb of Ottawa, Ontario) area.Part of Ontario District 2 of Little League Canada, our league includes the communities of Kanata, Stittsville, Richmond and Munster Hamlet.A board of 25 oversees.
Oct 2009 - Sep 2011
Program Manager - Operations
Planned and managed project activities with a diverse, cross functional team spanning R&D, Engineering, Operations, Product Management, Contract Manufacturers, and critical external suppliers. Managed the business relationship and subsequent on time delivery of product to customers via a split supply chain with multiple, global, Tier 1 contract.
May 2004 - Feb 2008
Project Manager
Concurrently led cross functional, cross divisional, multi-site project teams for product development projects delivered by the global Research and Development team. Identified key dependencies, established project schedules, forecast and controlled budgets, approved changes of scope, resolved resource conflicts, maximized cross-functional efficiencies and.
Jan 1992 - May 2004
1 education record
Rob Rathwell, Fcxp (Cx-I) education
-
Algonquin College Of Applied Arts And Technology
FAQ
Frequently asked questions about Rob Rathwell, Fcxp (Cx-I)
Quick answers generated from the profile data available on this page.
What company does Rob Rathwell, Fcxp (Cx-I) work for?
Rob Rathwell, Fcxp (Cx-I) works for Coveo.
What is Rob Rathwell, Fcxp (Cx-I)'s role at Coveo?
Rob Rathwell, Fcxp (Cx-I) is listed as Amplifying the Voice of Customer through listening, not talking. at Coveo.
What is Rob Rathwell, Fcxp (Cx-I)'s email address?
AeroLeads has found 1 work email signal at @marchnetworks.com for Rob Rathwell, Fcxp (Cx-I) at Coveo.
What is Rob Rathwell, Fcxp (Cx-I)'s phone number?
AeroLeads has found 1 phone signal(s) with area code 613 for Rob Rathwell, Fcxp (Cx-I) at Coveo.
Where is Rob Rathwell, Fcxp (Cx-I) based?
Rob Rathwell, Fcxp (Cx-I) is based in Greater Ottawa Metropolitan Area, Canada, Canada while working with Coveo.
What companies has Rob Rathwell, Fcxp (Cx-I) worked for?
Rob Rathwell, Fcxp (Cx-I) has worked for Coveo, Kinaxis, March Networks, Kanata Little League Baseball Association, and Alcatel-Lucent.
How can I contact Rob Rathwell, Fcxp (Cx-I)?
You can use AeroLeads to view verified contact signals for Rob Rathwell, Fcxp (Cx-I) at Coveo, including work email, phone, and LinkedIn data when available.
What schools did Rob Rathwell, Fcxp (Cx-I) attend?
Rob Rathwell, Fcxp (Cx-I) holds Architectural Technology from Algonquin College Of Applied Arts And Technology.
What skills is Rob Rathwell, Fcxp (Cx-I) known for?
Rob Rathwell, Fcxp (Cx-I) is listed with skills including Program Management, Cross Functional Team Leadership, Project Management, Project Planning, Telecommunications, Pmp, Process Improvement, and Integration.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial