Rob Hedrick Email and Phone Number
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At Illuminate, my focus as Team Lead Site Reliability Engineer encompasses advancing cloud infrastructure resilience and streamlining DevOps processes. My expertise in cloud management and IaaS, honed over multiple years, has enabled me to drive significant improvements in our service offerings.Prior to this, my tenure at Jack Henry & Associates involved deploying critical banking platforms and developing Kubernetes frameworks, which enhanced our CI/CD pipelines and infrastructure automation. The team’s collaborative efforts resulted in robust DevOps pipelines and a sophisticated BC/DR lifecycle model, contributing to the company's operational excellence.
Epay, A Euronet Company
View- Website:
- epayworldwide.com
- Employees:
- 1090
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Sr. Devops EngineerEpay, A Euronet CompanyKansas City, Mo, Us
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Team Lead Site Reliability EngineerIlluminate May 2023 - PresentOverland Park, Kansas, Us -
Senior Cloud Operations EngineerJack Henry & Associates Feb 2019 - May 2023Monett, Missouri, UsBrought on to this publicly-traded banking solutions company to manage and maintain their IaaS and SaaS banking platform offerings. The scope of this position includes design, deployment, and maintenance of applications via CI/CD pipelines using the Managed Kubernetes Service (AKS) in Azure.Key Projects & Achievements:• Designed a framework for application development in Kubernetes clusters to include GitHub, repositories, MongoDB, Redis, Istio Service Mesh, Prometheus, Grafana, Hashicorp Vault and Datadog.• Built several DevOps pipelines leveraging Argo CD and GitOps for rapid deployment. • Architected & Implemented Active/Active Blue/Green BC/DR Lifecycle Model leveraging BigIP F5 Global Traffic Manager & SQL Availability Groups)• Integrated AppDynamics as the primary application monitoring and reporting solution• Azure SME for Enterprise Integration & Services• Managed several hundred servers encompassing over a dozen middleware services for a variety of banking solutions. -
Senior Network EngineerLockton Companies Oct 2014 - Jan 2019Global, UsRecruited to this global brokerage firm to optimize and manage several aspects of their infrastructure. SME for the Microsoft stack including Office 365/Azure.Key Projects & Achievements:• Architected & Implemented Exchange 2010/2013 (6000+ users/50+ servers)• Integrated ADFS/Azure Active Directory/Hybrid Exchange with Office 365 tenant• Designed enterprise automation workflows (Cisco UCSD) with PowerShell and Java• Managed virtual infrastructure (VMware) and global network infrastructure• Rebuilt Global Active Directory Replication Topology• Built and Managed Linux (REHL) Servers -
Senior Solutions ConsultantValorem Consulting Group Mar 2014 - Aug 2014Kansas City, Mo, UsRecruited to this consulting firm to work on the Microsoft CIE (Customer Immersion Experience) project/MEC Demos. The CIE program is directly responsible for over one million in additional revenue for Microsoft Enterprise Service Agreements. SME for all Microsoft Office 365/Azure SaaS and On-Premises applications and hardware. -
Enterprise Systems EngineerMurphy-Hoffman Company (Mhc Kenworth) May 2013 - Mar 2014Leawood, Kansas, UsRecruited to this national truck sales and service company to manage all (100+)core enterprise systems. Scope of position includes design, installation, implementation, DR/HA planning and administration.Key Projects & Achievements:• Redesigned Exchange 2010 environment for HA utilizing cross site resiliency and DAC. • Optimized Active Directory Site Topology • Maintained systems including VMware (ESX 5.1) , CRM, Sharepoint, SQL• Provide Tier II support to helpdesk operations -
Systems AdministratorGlynndevins Jun 2012 - May 2013Kansas City, Missouri, UsRecruited to this marketing and advertising agency to upgrade and maintain their systems infrastructure and design a new highly available network/system solution based on MOF practices. Successfully managed all aspects of the datacenter rebuild project and delivered on time and under budget. Key Projects & Achievements:• Architected and implemented a new datacenter with a new SAN and Cisco network infrastructure• Designed and Implemented Windows Server 2008-2012: Hyper-V, Enterprise CA, DFS-R, RDS, and RRAS, Lync 2010, SCCM, SCOM, SCVMM and SCDPM 2012 • Upgraded ADDS domain to 2008 R2, maintained and optimized Active Directory/Group Policy• Redesigned and upgraded Cisco network topology to optimize network traffic• Designed Annex building network infrastructure and connectivity• Maintained existing systems including VMware (ESX 4.1) and Exchange 2010Spear-headed the design and implementation of the new datacenter utilizing an EMC VNX 5300 and Cisco UCS 5108 Blade Chassis with a pair of Nexus 5548 switches and a pair of UCS 6248 Fabric Interconnects. Established 2 10Gb links from the chassis to each fabric interconnect allowing for a potential of 40Gb on bandwidth to upstream switches. This design proved highly functional and cost-effective which dramatically improved efficiency and maintained a large degree of scalability. -
Service Engineer For Regional It DeliveryCsm Bakery Supplies North America Jun 2008 - Jun 2012Bertrange, LuTechnology support for a world-wide food manufacturing conglomerate. The scope of this position includes procurement, installation, implementation, support training and administration. Relocated in 2010 to the central division office to manage major projects for Central Information Services. Provided 3rd tier support for 5000+ users.Key Projects & Achievements:• Designed/Managed the deployment of several custom VB .NET applications• Delivered $250K in cost savings through mobility stewardship review• Documented business process relative to technical operations.• Managed infrastructure implementations for the Enterprise RMS• Designed/Coordinated/Implemented the network migrations to AT&T EVPN for 30 sites• Maintained Exchange 2007/2010 environment• Designed/Implemented a new Active Directory structure based on Microsoft best practicesDaily maintenance of Cisco network equipment, PowerShell, VB scripting, Active Directory, Exchange, OCS, Office, Server 2000-2008 R2 Ent, SharePoint, and Windows XP – 7. -
Cit Catalog Support/Engineering (Contract)Mckesson Oct 2007 - Apr 2008Irving, Texas, UsBrought on to this Fortune-20 Corporation by a 3rd party IT staffing company for general expertise in the deployment, troubleshooting, and operation of a company-wide Service Catalog supporting 26,000+ users.Built, tested and maintained JavaScript’s and XML documents in a proprietary web environment to suit the needs of the application. Maintained top tier support on issues that arose from the application and provided administration for the application. -
Information Technology AdministratorAmerican Lung Association Jul 2006 - Sep 2007Chicago, Il, UsRecruited to upgrade and replace obsolete technologies and manage helpdesk personnel at this National Non-Profit organization with more than 130 users at 5 remote locations.
Rob Hedrick Skills
Rob Hedrick Education Details
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The University Of KansasBusiness Leadership & Mgmt -
Georgia State University Perimeter CollegeInternational Affairs
Frequently Asked Questions about Rob Hedrick
What company does Rob Hedrick work for?
Rob Hedrick works for Epay, A Euronet Company
What is Rob Hedrick's role at the current company?
Rob Hedrick's current role is Sr. DevOps Engineer.
What is Rob Hedrick's email address?
Rob Hedrick's email address is rh****@****nry.com
What is Rob Hedrick's direct phone number?
Rob Hedrick's direct phone number is +191377*****
What schools did Rob Hedrick attend?
Rob Hedrick attended The University Of Kansas, Georgia State University Perimeter College.
What are some of Rob Hedrick's interests?
Rob Hedrick has interest in Project Management, Flying, Windows 8, Microsoft, Microsoftcie, Mec, Fishing, Office 365.
What skills is Rob Hedrick known for?
Rob Hedrick has skills like Azure, Office 365, Windows 8.1, Microsoft Server 2012 R2, Mdt 2012, Sharepoint 2013, Ms Sql Server 2012, Dynamics Crm 2013, Exchange 2013, Lync 2013, Active Directory Infrastructure, Cisco Network Routing.
Who are Rob Hedrick's colleagues?
Rob Hedrick's colleagues are Priyanka Yadav, Alex Rivas, Donna Boardman, Ram Hamoud, Edwin Herrera, Katharina Frank, Youssef Ayadi.
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