Rob Hedrick Email & Phone Number

Kansas City, Mo, Us

Overland Park, Kansas, Us

Monett, Missouri, Us

Brought on to this publicly-traded banking solutions company to manage and maintain their IaaS and SaaS banking platform offerings. The scope of this position includes design, deployment, and maintenance of applications via CI/CD pipelines using the Managed Kubernetes Service (AKS) in Azure.Key Projects & Achievements:• Designed a framework for application development in Kubernetes clusters to include GitHub, repositories, MongoDB, Redis, Istio Service Mesh, Prometheus, Grafana, Hashicorp Vault and Datadog.• Built several DevOps pipelines leveraging Argo CD and GitOps for rapid deployment. • Architected & Implemented Active/Active Blue/Green BC/DR Lifecycle Model leveraging BigIP F5 Global Traffic Manager & SQL Availability Groups)• Integrated AppDynamics as the primary application monitoring and reporting solution• Azure SME for Enterprise Integration & Services• Managed several hundred servers encompassing over a dozen middleware services for a variety of banking solutions.

Global, Us

Recruited to this global brokerage firm to optimize and manage several aspects of their infrastructure. SME for the Microsoft stack including Office 365/Azure.Key Projects & Achievements:• Architected & Implemented Exchange 2010/2013 (6000+ users/50+ servers)• Integrated ADFS/Azure Active Directory/Hybrid Exchange with Office 365 tenant• Designed enterprise automation workflows (Cisco UCSD) with PowerShell and Java• Managed virtual infrastructure (VMware) and global network infrastructure• Rebuilt Global Active Directory Replication Topology• Built and Managed Linux (REHL) Servers

Kansas City, Mo, Us

Recruited to this consulting firm to work on the Microsoft CIE (Customer Immersion Experience) project/MEC Demos. The CIE program is directly responsible for over one million in additional revenue for Microsoft Enterprise Service Agreements. SME for all Microsoft Office 365/Azure SaaS and On-Premises applications and hardware.

Leawood, Kansas, Us

Recruited to this national truck sales and service company to manage all (100+)core enterprise systems. Scope of position includes design, installation, implementation, DR/HA planning and administration.Key Projects & Achievements:• Redesigned Exchange 2010 environment for HA utilizing cross site resiliency and DAC. • Optimized Active Directory Site Topology • Maintained systems including VMware (ESX 5.1) , CRM, Sharepoint, SQL• Provide Tier II support to helpdesk operations

Kansas City, Missouri, Us

Recruited to this marketing and advertising agency to upgrade and maintain their systems infrastructure and design a new highly available network/system solution based on MOF practices. Successfully managed all aspects of the datacenter rebuild project and delivered on time and under budget. Key Projects & Achievements:• Architected and implemented a new datacenter with a new SAN and Cisco network infrastructure• Designed and Implemented Windows Server 2008-2012: Hyper-V, Enterprise CA, DFS-R, RDS, and RRAS, Lync 2010, SCCM, SCOM, SCVMM and SCDPM 2012 • Upgraded ADDS domain to 2008 R2, maintained and optimized Active Directory/Group Policy• Redesigned and upgraded Cisco network topology to optimize network traffic• Designed Annex building network infrastructure and connectivity• Maintained existing systems including VMware (ESX 4.1) and Exchange 2010Spear-headed the design and implementation of the new datacenter utilizing an EMC VNX 5300 and Cisco UCS 5108 Blade Chassis with a pair of Nexus 5548 switches and a pair of UCS 6248 Fabric Interconnects. Established 2 10Gb links from the chassis to each fabric interconnect allowing for a potential of 40Gb on bandwidth to upstream switches. This design proved highly functional and cost-effective which dramatically improved efficiency and maintained a large degree of scalability.

Bertrange, Lu

Technology support for a world-wide food manufacturing conglomerate. The scope of this position includes procurement, installation, implementation, support training and administration. Relocated in 2010 to the central division office to manage major projects for Central Information Services. Provided 3rd tier support for 5000+ users.Key Projects & Achievements:• Designed/Managed the deployment of several custom VB .NET applications• Delivered $250K in cost savings through mobility stewardship review• Documented business process relative to technical operations.• Managed infrastructure implementations for the Enterprise RMS• Designed/Coordinated/Implemented the network migrations to AT&T EVPN for 30 sites• Maintained Exchange 2007/2010 environment• Designed/Implemented a new Active Directory structure based on Microsoft best practicesDaily maintenance of Cisco network equipment, PowerShell, VB scripting, Active Directory, Exchange, OCS, Office, Server 2000-2008 R2 Ent, SharePoint, and Windows XP – 7.

Irving, Texas, Us

Brought on to this Fortune-20 Corporation by a 3rd party IT staffing company for general expertise in the deployment, troubleshooting, and operation of a company-wide Service Catalog supporting 26,000+ users.Built, tested and maintained JavaScript’s and XML documents in a proprietary web environment to suit the needs of the application. Maintained top tier support on issues that arose from the application and provided administration for the application.

Chicago, Il, Us

Recruited to upgrade and replace obsolete technologies and manage helpdesk personnel at this National Non-Profit organization with more than 130 users at 5 remote locations.

Business Leadership & Mgmt

Assoc. Of Science, Business Admin, International Affairs