Robert Rhone Email & Phone Number

Titan Corporate Office - Chicago, Il

Push/Report all appropriate operational matters in real-time directly to Corporate Management and other members of the Senior Management Team.• Provide excellent communication and quality service to all parties encountered while on duty.• Acts on all client service-related calls and either resolve them personally or refer issues to the appropriate individuals. Manage communications for emergency and non-emergency calls-for-service, to include phone and email workstations. Monitor email inboxes, work order service requests and all communications devices; prioritize and process incoming information according to procedure.• Assist in the supervision, and issuance of security guidance for security functions to employees when necessary, and from time-to-time issue instructions/mandates to employee on circumstances that requires it.

161 W. Kinzie (En V) - Chicago, Il

Licensed and cleared by the State of Illinois to provide security services,Employed in the capacity of Residential Concierge on a full-timepermanent basis to... En V

Chicago, Illinois, United States

My role was two fold, serving as both Front Desk Concierge that aims to address, satisfy, and if possible resolve resident concerns & issues; while also servingas the Residential Security Officer of the building by enforcing building policy & procedures. I was responsible for maintaining the Lobby, administering building access control in accordance to regulations as set forth by Property Management. Making sure only tenants and authorized individuals gain access to the building while also presenting a warm welcoming atmosphere and positive experience. I maintained a state of emergency readiness as set forth by the Office of the Building.Additional regular responsibilities also include but are not limited to......Observed Close Circuit Television (CCTV) of property areas for any irregularities.Performed Tenant Service requests in accordance to building policy. Investigated Complaints, then file an Incident Report for Management follow-up.Provided special assistance to special needs tenants as they required it.Maintain regulatory compliance of both client and resident expectations. Any breaches of policy found are immediately reported for Management Action. Performed other additional duties as necessary, as the situation required it.Employment at this building remained continuous, May 2016 thru December 2021.Via different Managements and Security companies.Bozzuto acquired En V in final quarter 2020.

Chicago, Il

Licensed and cleared by the State of Illinois to provide security services,initially in a Special Response Officer capacity being deployed to multiple sites. Starting Feb 2016, Capacity elevates to Residential Security Officerinitial permanent deployment was... Left Bank at K StationIn May 2016, was re-deployed in a dedicated relief capacity to... Lincoln Property, En Vwhich later elevated to the permanent capacity role of Residential Concierge as of September 2016.My employment officially ended under Whelan at the end of February 2018,Due to them no longer holding the building contract. I stayed on with the building via Transition.

Chicago, Il

My principal responsibilities at IOS included but was not limited to the following;Source and Recruit quality candidates that meet client specifications. Address client concerns regarding candidate selection, sourcing submittal frequencies, and quality submittal deadlines. Conduct profile screening/telephone interview and local face-to-face interviews on behalf of multiple client companies. Schedule qualified candidates to appointments, encourage and advise candidates during the on-boarding process upon assignment selection. Process and submit quality employment candidates within acceptable frequencies for each client respectively. During the course of this position I became more responsible for maintaining assigned client relationships by providing regularly issued feedback and updates for all instances in reference to order requests for staffing services of qualified candidates.In addition to my recruitment and client relationship responsibilities,I've been entrusted to lead the day-to-day activities of the Chicago/Midwest Area office.I was responsible for the recruitment strategy and staffing services provided for this area.Performed marketing campaigns in the endeavor to secure new local business clients. Overseen the on-assignment temporary employees, confirmed they were within compliance of client policy in adherence to service regulations. When necessary I provided counseling, feedback, and instruction to temporary employees in need of assistance in performing at client expectation. Performed other duties as assigned by Regional Management or the Home Office.

Greater Chicago Area

Self-Employed; provided computer repair and troubleshooting services in the form of a “Technician-at-your-Doorstep” service. Majority of my services involves PC recovery from system instabilities. The removal of any compromising files such as viruses, spyware or malware that threatens system stability. Troubleshoot software irregularities to increase or restore former system integrity. All of my work was done via appointment only. I generally did this on a part-time basis.

Chicago, Il.

Conduct over-the-phone profile screenings and telephone interviews with job candidates on behalf of multiple different clients of Fortune 500 companies in the General Recruitment Center. Schedule qualified candidates to appointments, and confirm appointments with candidates as well. Follow service guidelines and procedures for each of the respective clients. Including but not limited to, documenting notes during the screening and interview process via data entry, answering all questions and concerns regarding candidate's inquiries of the job description and other related information. Process several job candidate calls a day. Perform other duties as assigned. Achieved the highest recognition in process quality and candidate screening, designated as a General Floor Level 5 Recruiter, which is a Senior Recruiter that handles all clients on the recruitment floor and have been entrusted to perform all possible related functions at the highest general floor level.

Chicago, Il

Investigate all new accidents for commercial vehicles that are leased from or possess affiliation with the company. Follow-up pending accident reports submitted by claimants over the phone. Gather the facts of a case and secure pictures related to investigation and submit the report to Claim Administrators for further evaluation.

Chicago, Il

Accept reports of Commercial Accident Claims over the phone or via walk-up within the subsidiary's Claims/Call Center. Initiate the official process of Insured or Claimant Reports, by interviewing both our Insured Drivers and Claimants involved with them in their accidents. Upon completion of the initial interview a detail accident statement is drafted itemizing all events. Secured pictures of the vehicles involved in the accident. Conduct safety investigations on all initial reports. Make a pre-determination of liability and send the claim to an Examiner for further evaluation.

Certificate Of Training Completion, Computer Installation And Repair Technology/Technician

Credits Earned, Computer Technology/Computer Systems Technology