Robert Ricardos Email & Phone Number

Taguig, National Capital Region, Philippines

Tag & Feed Implementation/Google Ads Specialist is responsible for setting up client’s Dynamic remarketing platform, including Tag and feed implementation and troubleshooting.Position Responsibilities- Understand client’s Content Management System and website structure and provide recommendations for Tag and Feed implementation based on client’s goals and web platform- Understand client marketing/business objectives and identify the best recommendations aligned with client objectives- Own end to end implementations from a technical standpoint for multiple projects. Make sure they align with best practices as advised by Google- Give guidance, support, and train customers on how to use the products (i.e setting up dynamic remarketing campaign and other related products following Google Ads best practices, targeting users using remarketing list through Google Ads or Google Analytics)- Provide excellent customer service by answering questions and resolving issues- Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed- Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed

Taguig, National Capital Region, Philippines

- Provide timely technical support using chat, email, and phone (as needed) channels to Campaign Managers, and External Clients like advertisers and creative agencies or creative shops- Work closely with Rich Media Campaign Managers, and high profile creative agencies to troubleshoot and launch their rich media campaigns successfully- Troubleshoot broken ads and educate advertisers and creative agencies on how to fix their creatives- Troubleshooting client-submitted reactive support tickets on creatives built in Studio or Google Web Designer- Improve the product as a whole through participation in usability testing and debugging

Philippines

Accra Law Tower, 2Nd Avenue 30Th Street East Square Taguig City

Accra Law Tower, 2Nd Avenue 30Th Street East Square Taguig City

Roles and Responsibilities:- Work with the Product Manager and Flash Designer to understand the requirements of new games.- Work with the team to understand the issue that needs to be debugged.- In the case of debugging problems, you must be able to debug into the Flash Actionscript code to detect and correct the problem.- Provide all manner of support pertaining to Flash Actionscripting.

Roles and Responsibilities:- Guarantee on-time delivery of work to ensure clients’ satisfaction- Allocating resources and ordering of tasks. - Contributes in the formulation of team-centric policies, standards and practices to ensure consistent performance and productivity of the team.- Maintains effective communication within team so that production innovations and issues can be shared. Escalates major client issues to direct Line Manager.- Learns any new production design, development methodologies and trade tools and apply in production.- Report on major Issues, their causes, their impact and next steps to ensure non-replication of issues.- Daily Video/Chat debriefing about task status, issues and delays if there is.

Roles and Responsibilities:- Works on rush and urgent tasks assigned by team leaders.- Assists Junior Rich Media Developers.- Provides assistance to the team.- Works on high-complexity tasks assigned by team leaders.

Roles and Responsibilities:- Assisting and coordinating with RMS and at the same time providing assistance to the team- Handling campaigns and coordinating with Campaign Managers. - Substitute RMS when the RMS is not around.

Roles and Responsibilities:-Works on tasks assigned by team leaders and point person.

Bachelor Of Science, Computer Science

Education record