Roberto Rodriguez

Roberto Rodriguez Email and Phone Number

Global SR Manager
Roberto Rodriguez's Location
Warrenville, Illinois, United States, United States
Roberto Rodriguez's Contact Details

Roberto Rodriguez personal email

About Roberto Rodriguez

Senior Manager Application Managed Services with 15+ years of IT Industry experience working with multiple technologies.Exceptional record leading international IT teams, establishing policies, implementing processes and improving efficiencies to complete complex projects, while achieving high levels of customer satisfaction.

Roberto Rodriguez's Current Company Details

Global SR Manager
Roberto Rodriguez Work Experience Details
  • It Convergence
    Senior Director Application Managed Services
    It Convergence Sep 2018 - Jan 2020
    United States
    Leading functional, development and BI global teams comprised of 50 team members, located in seven countries.Implemented and managed internationalization of teams, reducing company costs by 50%.Assisted on presales activities by presenting proposals and explaining technical questions, resulting in four projects closing this year, thereby increasing revenue by 15%.Directed corporate divestiture project for mining industry client, successfully completing a year long project in three months. Integrated Amazon interfaces with EBS through a cXML design proposal to communicate, process, and transfer documents, saving time and cost to aerospace industry customer by avoiding a full EDI Implementation.Executing budgets, forecasts, and MRCs to maintain utilization metrics above an 80% rate.Currently researching Power BI, MySQL, and SQL Server to include in our customers portfolio.
  • It Convergence
    Cms Director Of Development Services
    It Convergence Dec 2015 - Sep 2018
    Oakbrook Il
    Expanded BI practice, increasing company revenue by 80%.Worked in complex EBS integrations, proposing in house solution to replace Oracle EDW, reducing project cost (Labor and server number) by 30%. Improving daily ETL processing time from 24 hours to 20 minutes.Accomplished 99% development and BI project success delivery rate within time and budget, generating 100% customer satisfaction surveys results, renewal rate and five hosting/DBA opportunities.
  • It Convergence
    Cms Technical Senior Manager
    It Convergence Jan 2012 - Dec 2015
    Oak Brook, Il
    Led and grow technical teams increasing to 20 team members in the US and LATAM.Implemented BI team getting projects using DAC, BIAPPS and OBIEE. Increasing 20% revenue in 3 years.Took over Noetix and Cognos support adding 10% recurring revenue.Increased service level agreements (SLAs) from 70% to 90% for acknowledgement and frequency update support and projects.Cost reduction in budget by 30% implementing training program in Costa Rica University.
  • It Convergence
    Iss Functional Development Manager
    It Convergence Dec 2010 - Dec 2012
    Naperville, Il
    Leading functional and development teams comprised of 12 team members, located in Mexico and the US.Implemented nearshore team, reducing operation costs 50% without impacting customer satisfaction.Established organization policies, code development standards, SLA management and communication flow to increase service quality. Reducing escalations 30% in the first year.Worked in complex projects within 98% time and budget success rate. Well versed in Oracle technologies such as PLSQL, Forms, Reports, XML, Discoverer, UNIX scripting, APIs, for PO, AP, AR, GL, INV and BOM modules (mining, health, aerospace, financial industries).
  • Itconvergence
    Iss Business Analyst Supervisor
    Itconvergence Feb 2008 - Dec 2010
    Naperville, Il
    Support development supervisor.Head of the development team, working closely mentoring team members, distributing workload, writing global policies and processes for the development area.Resolving customers EBS technical issues in time and budget.Proficient in Oracle development tools, SQL PLSQL, Forms, Reports, XML, Discoverer, UNIX and also support Cognos in the OBIEE area.Working close to 100% service level agreement acomplished.
  • It Convergence
    Iss Oracle Applications Developer
    It Convergence Jan 2007 - Jan 2008
    Naperville, Il
    Team member as Oracle application developer, worked solving complex issues around Oracle applications EBS, including performance, interfaces, new custom modules and assisting on upgrades.Accomplished close to 900 RICE objects for Oracle applications EBS modules and participate in 10 upgrade projects. All of them delivered with high quality on budget and in time.
  • Softtek
    Technical Leader
    Softtek Sep 2005 - Dec 2006
    Erie, Pennsylvania Area
    Head of one of the development team on charge of R11 Oracle applications migration for Ge Rail.Project delivered in one year succesfully within time and budget.
  • Mti
    Project Leader
    Mti Jan 2001 - Sep 2005
    Mexico, Queretaro
    Project Leader assigned to Kellogg Company Oracle applications migration projects and support delivery to European and LATAM countries.Accomplished technical implementations for LATAM And European countries in time and budget.
  • Universidad Contemporanea (Cudec)
    University Professor
    Universidad Contemporanea (Cudec) Jan 2001 - Jun 2005
    Querétaro Area, Mexico
    Main professor for the next subjects:Development (Visual Basic)Database (Oracle SQL, PLSQL)Networking (CCNA Training program by Cisco systems)
  • Invista
    Development Project Leader
    Invista Jan 1997 - Dec 2000
    Mexico, Queretaro
    Development project Leader on charge to support and application extensions for MCC (Control Quality Monitoring) System for Technical Fiber Plant.Queretaro Complex.Helping to accomplish 99% quality measures in range for technical fibers plant. Including automatization with paletizer robots. Increasing productivity in 30% for the plant process.

Roberto Rodriguez Skills

Oracle Oracle Applications Pl/sql Oracle E Business Suite Erp Business Intelligence Oracle Discoverer Business Analysis Business Process Oa Framework Obiee Data Migration Oracle Reports Databases Oracle Pl/sql Development Sql Oracle Application Server Oracle Forms Project Management Oracle Hr Unix Management Integration Operations Management Problem Analysis Software Project Management Requirements Analysis It Management Business Intelligence Problem Solving Collaborative Leadership Xml Publisher Sql*plus Sql Tuning Procure To Pay Data Warehousing Oracle Sql Noetix Coordination Oracle Developer 2000 Performance Tuning Data Modeling Database Design Oracle Application Express It Strategy Ebs And Edw Oracle Integration Pre Sales Enterprise Resource Planning Contract Management Interpersonal Skills Decision Making Communication Customer Service Leadership Cyber Security Strategic Vision Emerging Technologies Active Listening Time Management

Roberto Rodriguez Education Details

Frequently Asked Questions about Roberto Rodriguez

What is Roberto Rodriguez's role at the current company?

Roberto Rodriguez's current role is Global SR Manager.

What is Roberto Rodriguez's email address?

Roberto Rodriguez's email address is rr****@****ail.com

What schools did Roberto Rodriguez attend?

Roberto Rodriguez attended Instituto Tecnológico Y De Estudios Superiores De Monterrey.

What are some of Roberto Rodriguez's interests?

Roberto Rodriguez has interest in Management, Human Rights, Basket Ball, Environment, Education, Scuba Diving, Science And Technology, It Technologies, Swimming, Animal Welfare.

What skills is Roberto Rodriguez known for?

Roberto Rodriguez has skills like Oracle, Oracle Applications, Pl/sql, Oracle E Business Suite, Erp, Business Intelligence, Oracle Discoverer, Business Analysis, Business Process, Oa Framework, Obiee, Data Migration.

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