Robert Segovia Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

United States

Houston, Texas, United States

• Provide technical explanations, do problem analysis, and recommend complete solutions to walk-in customers through consultative solution selling; build repeat business through customer satisfaction.• Identify, diagnose, and document hardware failure or software problems on a variety of computers or computer-related equipment.• Recommend components/configurations and assemble customized computer systems.• Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event.• Consistently achieve productivity, customer satisfaction, and sales attachment goals of the Service Department.• Complete transactions and service events accurately and within established timeframes.• Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications (CompTIA A+ required, ACMT and ACiT a plus).• Keep up-to-date on retail products and current technologies.

Houston, Texas, United States

Houston, Texas, United States

Greet customers and present credible product solutions based on customers' needs; build lifelong relationships with repeat customers through consultative solution selling and customer satisfactionMaintain product knowledge and participate in continued sales, vendor and product trainingMaintain the department by ensuring a clean work area, conducting cycle counts and stocking and replenishing productPerform merchandising activities such as processing freight, creating displays and end caps, completing markdowns and price changes and maintaining visual merchandising standards within your Area of Responsibility (AOR)

Assembly Line TechnicianLead Form Terminal SettingAssembled Hybrid Electrical Vehicle Motors

Supervised product inventory, verified quantity and quality of product received.Handled full and part time shift scheduling of employees and other personnel issues.