Robert Russo Email & Phone Number

Maryland, United States

Baltimore, Maryland, United States

Performs program management lead role for the Centers for Medicare and Medicaid Services (CMS) to improve healthcare services, quality of healthcare from physicians and medical facilities and to assist with the public’s need to make better healthcare decisions. Manages CMS objectives for updating and maintaining program healthcare reporting systems to ensure federally mandated metrics are met.Ensures all programs adhere to expectations by managing and documenting program enhancements and deliverables.Practices successful program management through planning, communication, project monitoring, quality control, risk management, and performance reporting

Columbia, Maryland

Hybrid Business Analyst-Project Manager:Maximizes user experience managing CMS healthcare-based Enterprise Portal application integration projects and monitoring Development, QA, and System Administrator teams’ responsibilities and activities throughout project life cycle. Forges strong and amicable partnerships with business owners and technical staff gathering requirements to create epics, user stories, and sub-tasks. Reviews QA acceptance testing criteria and project deliverables to ensure continuing customer satisfaction and timely delivery. Participates in backlog grooming sessions identifying and prioritizing all tasks in each Sprint release cycle maintaining scheduled release deployment timelines. Practices documentation management in accordance with CMS standards throughout the project life cycle with ServiceNow, JIRA, Confluence, SharePoint, and Application Lifecycle Management (ALM). Technical Writer:Responsible for adhering to Section 508 accessibility and usability standards composing audio scripts with video description for the Enterprise Portal redesign project Proof of Concept (POC) presentation. Voice over and video were created within a tight deadline and presented to CMS. CMS approved the POC and to proceed with creating remaining videos. Conducts quality assurance of production documentation adhering to accepted CMS standards to deliver consistent formatting and content maintaining CMMI best practices accreditation.Practices documentation management in accordance with CMS standards throughout the project life cycle with ServiceNow, JIRA, Confluence, SharePoint, and Application Lifecycle Management (ALM).

Towson, Maryland

Ensured the quality and accuracy of MicroStrategy Report metrics from coding SQL scripts and interrogating script results to produce standard operating procedures, process/data flow diagrams, test plans, and QA acceptance criteria prior to database promotions to the production environment.Composed technical requirements for the development team from coding and analyzing SQL script results and analyzing application prototypes to meet timely project deliverables and product demonstrations. Performed data comparisons between new and legacy data warehouses from coding SQL and analyzing script results collecting and formatting information into Excel spreadsheets to present for review. Functioned in 2-week Agile Sprint cycles.

Towson, Md

Provided Tier-2 Commercial Health client support and data analysis for the STARS Solutions Fraud, Waste and Abuse (FWA) program in support of $75 to $250 billion dollars in financial losses due to healthcare fraud for multiple Commercial Health and Blue Cross Blue Shield plans. Identified data anomalies during monthly Program Integrity data downloads from analyzing SQL Server/Oracle script results which were collected into Excel spreadsheets offering supporting information to advise Commercial Health and Blue Cross Blue Shield plans steps to be taken toward issue resolution. Supported the Special Investigation Unit (SIU) by collecting and collating SQL Server/Oracle script results into Excel spreadsheets from the unit’s ad hoc requests of suspected FWA claims which lead to further action and potential prosecution. Partnered with CMS users to document business requirements, test specifications, and code application updates using COBOL, CICS, and DB2 for the Coordination of Benefits Agreement (COBA) application.

Baltimore, Maryland Area

Lead five-member teams to design, develop, and code the following Private Client application services to monitor volatile market conditions and manage assets ensuring continued client confidence in the market and firm. Created an application to calculate daily exposure on >$500 million cash and delivery versus payment trades with counter parties to improve financial risk management by enabling the timely monitoring of loss.Created an application to improve the credit assessment of >$100 million in loans on control and restricted securities. The application improved productivity by integrating information from multiple financial sources.