Kimberlee (Kim) Roberts Email & Phone Number

Toronto, ON, CA

Well-versed in providing strategic oversight within the branch, handling essential functions relative to recruitment and staff development, team building, and managing and developing staff resulting in a direct impact on service-excellence, operational success, and future viability.

Markham, Ontario, Canada

Played an integral role within TD by providing exemplary leadership within Credit Cards and Small Business Advice Centre departments; Demonstrates a vast knowledge of best HR practices, which impacts the ability to effectively support 300+ Specialists by implementing effective coaching techniques to ensure employees had the necessary skills and knowledge.

Bowmanville, Ontario, Canada

Mentored a dynamic team in managing a solid portfolio of personal and small business clients by supporting them with lending products, investment advice, personal and small business banking service, which directly influenced meeting and exceeding metrics consistently.Key Highlight: Formally recognized as a Top Performer on multiple occasions, which.

Toronto, Ontario, Canada ;

Led department operations by handling key logistical business functions, including balancing the general ledger and maintaining office equipment, while directly supporting Customer Service Representatives in achieving their scorecard metrics and exceeding customer legendary indexes. Key Highlight: Formally recognized as a Top Performer which resulted in a.

Scarborough, Ontario, Canada

Bachelor'S Degree

Graduate Certificate, Communicative Disorders Assistant

Diploma, Human Service Counsellor