Brandy Roberts Email & Phone Number

Columbia, MO, US

United States

Take customer calls and provide accurate, satisfactory answers to their queries and concerns; De-escalate situations involving dissatisfied customers/residents offering patient assistance and support; Guide callers through troubleshooting, navigating the company site or using the city services; Collaborate with other call center professionals to improve.

Columbia, Missouri Area

multi-tasking, customer service by resolving customer questions/complains online & face-to-face/phone/email, handling secure info, updating client information, adhering to statutes and timelines, documenting court orders, assisting Judge, data entry, court scheduling, verifying and purging files, cashiering, filing, learning and training others with new.

Columbia, Missouri Area

Settle auto claims, provide excellent customer service, perform various tasks in a timely manner, adhere to schedule requirements, meet & exceed production quotas, handle confidential information, contact outside vendors, issue payments, data entry, run reports

Columbia, Missouri Area

Court duties, data entry, researching information, scheduling, emailing, scanning documents, answering multi-line phone, multitasking while meeting deadlines, verifying and purging files, inputting costs, processing service documents, interacting with the public to direct them regarding procedures, preparing and processing Court case dockets, handling.

Sacramento, CA

Administrative Assistant for CPA assisting with filing of income tax returns, customer service, answering multi-line phone, scanning source documents, processing payments, ordering supplies & maintaining inventory, process incoming and outgoing mail including FedEx/UPS pick-ups, perform tasks in timely manner to meet deadlines, working independently to.

Temporary Office Assistant placed based upon open assignments; previous project was with Alta California Regional Center in the Scanning Unit doing various tasks ranging from preparing and organizing consumers' charts to be scanned, pulling charts from storage to be processed, scanning hard-copy charts to create electronic charts, burning charts to disk.

Office administrator for a small business dealing with bank property inspections: data entry, appointment scheduling, work assignments, emailing, scanning work to field reps, answering phones, continually changing tasks, multitasking while meeting deadlines, filing paperwork from inspections, assisting with A/P, retrieving and preparing mail, providing.

Technical support via phone and e-mail for online ordering and buyback program, over-the-phone order placement, credit transactions, shipment tracking and support, general customer service, resolving issues with orders including lost packages, requested cancellations, returns, and security verifications

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies

High School Diploma, General Studies