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Robert Sage Email & Phone Number
Service Design Architect
at
Focus Group
2 work emails found
@acora.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Design Architect
Location
London, England, United Kingdom
Company size
Who is Robert Sage? Overview
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Quick answer
Robert Sage is listed as Service Design Architect at Focus Group, a company with 5 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at acora.com and a matched LinkedIn profile for Robert Sage.
Robert Sage previously worked as IT Service Manager at Focus Group (Uk) and Service Delivery Manager at Wavex Technology Ltd. Robert Sage holds National Diploma Computer Science from Northbrook College Of Design & Technology.
Company email context
Email format at Focus Group
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{first}.{last}@acora.com
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AeroLeads found 2 current-domain work email signals for Robert Sage. Compare company email patterns before reaching out.
Profile bio
About Robert Sage
An energetic and composed leader, focused on developing teams of skilled individuals and building operational frameworks to deliver profitability and real results which underpin business growth.29 years of management experience in Retail, Utilities and IT sectors with 23 years of industry experience in IT, specialising in IT Outsourcing, Service Transition and Service Operation.Displays a value-led, client-centric approach based on pragmatism and common sense, whilst encouraging an appropriate level of commercial awareness at all levels within operational teams.Specialties:- IT Outsourcing- Service Transition- Service Operation- Service Management- Service Improvement- People Management- Client Account and Relationship Management
Listed skills include It Service Management, Service Delivery, Managed Services, Service Management, and 17 others.
Current workplace
Robert Sage's current company
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11 roles · 27 years
Robert Sage work experience
A career timeline built from the work history available for this profile.
It Service Manager
Current
Jul 2022 - Present
Service Delivery Manager
Mar 2022 - Jul 2022
Head Of Support Services
Wavex is one of the top IT companies in London, delivering award-winning managed services for over 20 years, to local and international organisations who are seeking a smarter way to manage and develop their technology.Our services achieve better results by bringing together two vital components - great technology, and highly skilled engineers and.
Apr 2021 - Mar 2022
Head Of Service Delivery Management
Responsible for a team of Service Delivery Managers supporting a global customer base.My team has direct responsibility for the overall experience of 25 customers based in the UK, US, Europe, APAC and Bermuda.Working closely with our 24x7 Service Desk team the focus of my team is across four key areas:1. BAU Service Delivery2. Tactical service remediation.
Nov 2016 - Apr 2021
Service Delivery Manager
Responsible for the overall service experience of a number of key global customers, although predominantly UK head-quartered.Working closely with our 24x7 Service Desk to ensure SLAs/KPIs are being met and that any service defects/opportunities for improvement are addressed.Services delivered include Incident Management, Service Request Fulfilment, Change.
Jan 2014 - Oct 2016
Client Services Director
Reporting to the COO with specific responsibility for a portfolio of high value contracted customers with responsibility for the relationship based on a platform of exemplary service delivery.Key Responsibilities include: The design and agreement of a service catalogue with prospects/incoming customers in line with Acora’s go-to-market proposition and.
Sep 2012 - Dec 2013
Head Of Support Services
Responsible for the delivery of post-sales support to Acora's contracted customers. I built up the team from 6 to over 40 analysts and introduced a management structure to allow this to scale.Accountable for Service Desk, Change Management, Field Support and Operations Administration functions.Emphasis on quality of service, working closerly with our.
2007 - Sep 2012
Managed Services Manager
Responsible for scaling up the Service Desk function within SITOC to align with ITIL principles and also to help formalise and enhance the offering from our engineering team.Clients across Europe but predominantly UK-based.
Aug 2006 - Oct 2007
Service Desk Manager
Capita It Services
Responsible for a Service Desk operation delivering support into financial services clients in the City.Delivering Incident Management, Service Request Fulfilment services in support of a series of line of business operations, predominanlty used within the Lloyds building by brokers.'White glove' VIP support for a number of high value users.
2005 - 2006
~1 yr
Security & Capacity Manager
Responsible for Capacity and Security Management reporting across two key clients, both in the Utilities sector.
1999 - 2005
~6 yrs
2 education records
Robert Sage education
National Diploma Computer Science
Northbrook College Of Design & Technology
Education record
St Columba'S Rc Boys Secondary
FAQ
Frequently asked questions about Robert Sage
Quick answers generated from the profile data available on this page.
What company does Robert Sage work for?
Robert Sage works for Focus Group.
What is Robert Sage's role at Focus Group?
Robert Sage is listed as Service Design Architect at Focus Group.
What is Robert Sage's email address?
AeroLeads has found 2 work email signals at @acora.com for Robert Sage at Focus Group.
Where is Robert Sage based?
Robert Sage is based in London, England, United Kingdom while working with Focus Group.
What companies has Robert Sage worked for?
Robert Sage has worked for Focus Group, Focus Group (Uk), Wavex Technology Ltd, Acora - Outsourced It Services, and Sitoc Ltd.
How can I contact Robert Sage?
You can use AeroLeads to view verified contact signals for Robert Sage at Focus Group, including work email, phone, and LinkedIn data when available.
What schools did Robert Sage attend?
Robert Sage holds National Diploma Computer Science from Northbrook College Of Design & Technology.
What skills is Robert Sage known for?
Robert Sage is listed with skills including It Service Management, Service Delivery, Managed Services, Service Management, Service Desk, It Outsourcing, Management, and Outsourcing.
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