Robert Samuels Email & Phone Number

OSP is an International Professional Services firm leading start-ups and established brands in executing their respective missions, delivery models and shareholder commitments. In the simplest of terms, OSP ignites start-ups and fixes broken companies (CRM/BPO/Go-2-Market) to drive them over the finishline and on to significantly greater realized profits.OSP’s services model has often led to Robert taking an embedded leadership position on the client’s management team. As a result, he has functioned as CEO, CIO & CTO for many clients during the engagement process to ensure optimal tactical & strategic delivery results. Collectively, his solutions and designed processes have delivered over $25 Billion in revenue for his clients.

Us

eAssist was a Global Leader in Customer Relationship Management (CRM/SFA/BI) Software & Professional Services (SaaS) Solutions provider that grew from Robert’s concept to more than 2,500 clients worldwide.As VP of International Business, Robert led Global Business Development & Revenue Capture via VAR & Vertical Partnerships. In three short years, he extended eAssist’s reach with over 500 sales agents across 220 countries including SITA which represents every Airline & Airport in the world.Along with the Executive Team, Robert raised over $90MM in Venture Capital and as a portfolio top performer, eAssist delivered on a planned exit strategy via acquisition by Talisma, a long-time competitor. The collective company was positioned as the industry leader in the CRM/SFA space and elements of this IP went on to become salesforce.com.

Us

As VP of Products, Robert created the vision, design and development of eAssist’s eCRM / eSFA product offering turning the concept into reality and a position of market dominance by acquiring many of the leading brands du jour and displacing legacy market leaders such as Siebel Systems. Once the product was completed and launched to market, Robert went on to launch eAssist's International Business spanning 200++ countries worldwide.

New York, Ny, Us

Advertising giant, Ogilvy&Mather (O&M) is the strongest, most experienced 1:2:1 marketing network in the world, with 117 offices in 56 countries. With $3 Billion in revenue, O&M Worldwide is the global leader in Customer Relationship Management & Interactive Marketing.Leading O&M’s Big-Data & Technology Team, Robert launched the 'Connections' Business offering, an aggregate of Professional Services, Managed CRM Solutions and Optimized Process Automation for personalized campaign management, data-driven analysis and decision support. Clients included IBM, Intel, American Express, Ford, DuPont, KLM, BT, Jaguar, etc...Promoted from Lead Architect to General Manager six months after joining O&M. This was a result of his innovative vision and creation of best practices in Business Intelligence, data management, mass-personalization and mechanisms for enhanced qualitative extrapolation.

Minato-Ku, Tokyo, Jp

Along with an immensely diverse portfolio of venture backed companies, Softbank is the world leader in the outsource distribution of software products, peripherals, publications and online transaction processing. The Centre for Project Management serves the common solution needs for its family of companies.Robert was responsible for leading SSG's development and deployment of new technologies, methods and standards while effectively managing a high volume of mission-critical software applications and platform initiatives simultaneously. This involved the collaboration and project managementof over 200 engineering resources globally.Robert's legacy is best demonstrated in the definition, development & delivery of Softbank's Contact Centre Engine & eCommerce Platforms supporting over 6,000 Agents for branded clients such as Microsoft, Apple, and IBM. Notably, this included delivering Microsoft & Apple’s very first eCommerce websites.

Ba Business Management, Business Administration And Management, General

Bachelor Of Science - Bs, Statistics / Computational Sciences