Robert Santos, Pmp Email & Phone Number

San Francisco Bay Area

• Customer / Account Servicing
• Main point of contact for the customer for all project communications during the project process
• Responsible for customer sign-offs, approval, change orders and formal paperwork at the completion of projectProject Planning, Coordination, and Management
• Establish overall schedule and manage dealer/manufacturer teams to ensure coordinated effort
• Develop work plan, schedules, and logistics, and organizes deliveries based on overall project parameters, project schedule and scope, and customers’ goals
• Review project sites, plans, and product orders in collaboration with the design team

Stanford, CA

• Office 365 Migration
• Lead successful migration of emails and mailboxes from previous system to Office 365
• Performed early test migration using sample of end users and IT administrator accounts
• Tested all functionality to document bugs, limitations and compatibility with Outlook
• Designed and supervised migration plan comprising of a step-by-step checklist
• Planned and conducted immediate post-migration inspections and support to end usersProject Management System Implementation

Stanford, CA

• Pivotal CRM System Upgrades
• Lead 5 system upgrades to fix bugs and add system enhancements after initial release
• Managed user test group comprising of 15 employees from each department in the organization
• Lead 20 key stakeholders in voting process to determine future bug fixes and enhancements
• Created step-by-step test plan documents for user test group to perform
• Conducted meetings with user test group to demonstrate the new bug fixes and features

Stanford, CA

Created financial model in Excel for monthly and annual variance reporting of company operating expenses over 4 years. Organized over 200,000 rows of data into several reporting categories including travel, compensation, IT and projects.Created Excel model to automatically and easily consolidate 75+ mobile phone monthly expense statements over 2 years and.

Menlo Park, CA

Worked as a contractor at 4 different companies. Reconciled financial statements. Performed accounts payable, accounts receivable and payroll duties. Assisted the Finance Director in the correcting 4 years of erroneous, historical data. Reviewed travel expenses to ensure compliance with company policy and tax regulations.