Robert Savoy Email & Phone Number

Ocala, Florida Area

Developed three Optical Dispensaries. Responsible for the training of all Optical staff. This includes and not limited to Refracting, Transposing, Lens selection, coating recommendations, frame repair and dispensing procedures. Obtained and Manage lab and frame vendor contracts. Handle all Insurance credentialing. Developed sales strategies for various insurances. Maintained a consistent 20% growth of Optical revenue. Capture Rate of 97% monthly and a lenses to AR (anti Reflective) ratio of 88%. Managed a staff of thirty which included daily office procedure, patient flow and scheduling, maintained flawless five star rating threw major search engines. Project management of all new procedures and data rollout, which included three new data access point and storage for confidential patient records. Developed a team and managed our practice enhancement program, which incudes converting PBX phone system to voice over IP. Streamlined previous practice management procedures, to state of the art paperless Office management, which has been mirrored under my supervision at partner office throughout central Florida. Lead consultant for all new procedures. Front line senior executive for all outside correspondence with insurances, partner offices and future contracts.

Account specialist..sales and account maintenance. Wireless Sales

Ocala, Florida Area

Fit patient for ophthalmic and contact lenses. This includes selecting frames to fit proper prescription which includes pupilary distance, seg heights, vertex distance and panascopic tilt. Pd's obtained by manual measurements using PD ruler or pupilometer. Services also include interviewing patient lifestyle to recommend coating and other lens options. Skilled at using the lensometer and manual blocker as well as edging of bifocals, trifocals and progressive lenses. Excellent hand edging skills required to apply manual safety bevels on all ophthalmic lenses. Repairing frames and adjustments. Work with patients on the fitting of contact lenses as well as networking with contact lens professional on proper lens selection. Responsible for the purchase of ophthalmic frames and lens stock which includes the rotation of dated stock through manufacturers. Responsible for obtaining all insurance authorization medical and optical.

Lexinton Park,Md

Customer integration

Waldorf,Md

Responsible for the Manufacturing of ophthalmic lenses. This included PAL (progressive lenses) FT-28 (Bi Focal) and SV (single Vision) lenses. Selection of proper lens material and Base Curve to patients RX (prescription). Skilled at Generating, Surfacing, Coating and Edging lenses. Fit patients with Frames by using lens specification which included lens width, segment height and pupillary distance. Analyzed routine and Complex eyeglass prescriptions written by Optometrists as well as Ophthalmologist.

Calfornia, Md

Direct oversight of the construction of homes in the Great Mills area. The construction project involved the construction of 240 single family and 150 town homes. Managed resources for this project. Responsible for assigning jobs to ensure efficient completion of project; and scheduling employees and contractors to meet daily, weekly and monthly activities through project management tools, meetings, schedule review, etc. This included managing project plans, ensuring the appropriate trades’ staff was on site as required, ordering product, and inspecting daily progress. Conducted weekly punch out. Managed a workforce of over 52 contractors. Worked with contractors and developed payment structure for work longer than two weeks. Approved payment for contractor finished work. When required, assisted with some construction duties such as carpentry and plumbing. Reconciled customer issues during build-out and at the customer’s final inspection. Assisted in the selection and ordering of materials. Negotiated discounts with local suppliers resulting in project cost reductions. Communicated with managers, supervisors, and co-workers. Investigated and resolved customer complaints/concerns or answered questions. Briefed management of progress. Met with building inspectors assuring that all facilities were built to meet county code and specifications.

Designed, installed, configured and maintained LAN and WAN networks. Managed a team of five (5) engineers. Managed inventory budget and cost effectiveness of using new products. Handled all payroll and works schedules for technicians. Responsibilities included managing 200 plus Cisco 6509 layer 3 switches/routers serving over 600 customers and 3,000 web servers. Managed a LAN/WAN network of 1,000 TCP/IP based data collection devices controlled by over 20 high speed servers and 20 Cisco routers. Worked as team member replacing Legacy Cabletron Layer 2 switching equipment, with Cisco 6509 Layer 3 switches to act as a campus backbone. Worked to migrate from OpenVMS to UNIX / SolarisAchievement: Assisted in the development and integration of smart home technologies: voice, video, security and data

Managed activities of a six (6) person crew, task included the installation and maintenance of cat 5, fiber Optics and cat 3 cabling and the turning up of T1's, installation of hardware such as ladder racks, frames, cable trays, Panduit. Installation of riser cables, and terminating on 110 blocks, and extending T1's, Installation of station cabling and jacks through sub floors and drop ceilings. Responsible for reading and translating blue prints. Designing drop locations through CAD equipment, analyzed switch printouts and performance metrics for possible problem areas

Primarily responsible for creating contingency disaster reports using information obtained from several government agencies. This helped to create a safe backup environment for essential employees, and, remote back up for all classified information. Developed the appropriate facilities for data backup. This included basic security topology. Created several facilities over the country to house the backup data for several government agencies.Achievement: Promoted to Senior Information Engineer from information analyst

Conducted pre-sales analysis, design and consulting for enterprise class networks for government and commercial businesses, established high performance networks to support data, voice and multi-media standards. Responsible for provisioning Wire line, Wireless, and DSO circuits. Provisioned integrated voice and data circuits. Circuit creation and circuit design at the DSO level. Assigned customer to T1's, 8x radios and DS3's. Mapped routing paths in Telecom Business Solutions (TBS) either through Winstar hub sites or a direct connection to the switch. Assigned OE (Office Equipment) switch assignments for individual Business Lines (IBL), Centrex and trunk group members for integrated T1's, High Speed Internet, ISDN-PRI, Integrated Digital Carrier Unit (IDCU) and Digital Networking Unit - Sonet for the 5ESS and 532L switches. Achievement: Promoted from Provisioner to Circuit Design Engineer/Design Coordinator

Responsible for set-up and operation of audio-visual, multimedia, and video conferencing equipment. Installed telephone jacks and termination blocks on customers premise. Extended demarcation points to customer's approved location. Tested buried plant and customers cabling using Sidekick multi-meter.

Served as personnel security technician, recruiter for the Foreign Service Program, gave orientation for new Foreign Service employees, worked with applicants to ensure documentation completion. Fingerprinted applicants and provided data to the appropriate personnel. Recruited at venues such as the Congressional Black Caucus, and various universities. Handled personal and classified mail for the executive leadership

Abo, Opticianry/Ophthalmic Dispensing Optician

Activities and Societies: American Board of Opticians

Certification, Web Development

Certifications, Sec+, Cissp, Network +

License Real Estate, Real Estate

A+, Mcse,Ccna

Ba, Business Administration