Robert Scharer Email & Phone Number

Greater New York City Area

Oversaw launch of the addition of a smart home offering in NYC region. Acted as technical subject matter expert for the product and for how to install, service and operate the systems. Worked cross functionally to ensure operations goals were being met at all levels. Developed local reporting to track results on a timely and daily basis. Created an enterprise wide program to reclaim defective equipment which was returned to vendors to improve departments overall economics.

Toronto Canada

Started as business consultant for Roger's entry into the security alarm space. Helped create technical training that could be replicated over a large and diverse workforce . Migrated to assist in sales and marketing and help create and implement sales training and strategies across the company's various sales channels that resulted in immediate and significant sales increases. Requested to work with cable field team on door to door selling skills and procedures. Developed performance… Show more Started as business consultant for Roger's entry into the security alarm space. Helped create technical training that could be replicated over a large and diverse workforce . Migrated to assist in sales and marketing and help create and implement sales training and strategies across the company's various sales channels that resulted in immediate and significant sales increases. Requested to work with cable field team on door to door selling skills and procedures. Developed performance metrics that validated activity and drove results. Show less

Greater Philadelphia Area

Responsible for all aspects of a business region with revenues in excess of $9M annually. Managed 40 employees in sales, installation, service, and administration. Improved margins in installation and reduced service drag year over year. Team reduced accounts receivable and in concert increased current RMR.

Responsible for the Operations of the North East Zone. Included P&L responsibility for installation, service and G&A. Completed work in excess of budget in every month. Improved margins though better contract negotiation and product selections. Recreated service culture to focus on long term customer satisfaction not short term fixes. Fostered atmosphere of cooperation with sales team that improved results in all parts of the business.

Syosset Ny

Developed marketing alliances for member Dealers. Created programs to improve Dealer performance in various business segments. Conducted seminars and training for Dealers and Dealer employees on various company programs. Created Dealer finance program. Negotiated with lenders on terms and conditions, did due diligence on portfolios, and assisted in collection efforts.

Mba, Finance And Investments

Bsba, Marketing/Marketing Management, General