Robert Schewe Email & Phone Number

Alpharetta, Ga, Us

Plano, Texas, Us

Atlanta, Georgia, Us

• Responsible for the warranty management of a community with over 175 homes• Responded to all incoming calls as well as emails from construction managers, homeowners, and over 20 vendors dealing with standard new-home warranty-related items• Supervised jobs of various sizes while entering line items and generating work orders in Pulte’s D-365 Service System• Conducted in-person homeowner assessments as well as performed confirmations of new homes just before closings• Oversaw invoicing and the creating of Purchase Orders for all vendor-related jobs• Assisted in training multiple CCM’s over the past year in all aspects of Pulte’s processes and procedures• Communicated weekly with upper management, VP of Operations, and the President of Pulte’s West Florida Division on multiple projects which were escalated to the corporate level

Chantilly, Virginia, Us

• Managed work received through third-party administrators to meet revenue as well as cash goals• Initial Contact included reaching out to potential customers for a face-to-face meetings to assess damages done to residential structure, sketching/measuring all affected areas, photographing/videoing damaged area as proof for insurance companies, and establishing a client/Project Manager relationship• Managed all aspects of each project by creating estimates in Xactimate and XactAnalysis• Client Management which included day-to-day interaction with customers to ensure communication was clear and effective, set/managed expectations, and resolved issues in a timely manner • Created a budget, found sub-contractors to complete the scope, managed all aspects of billing from collecting the deductible, payment to all sub-contractors and final collection, and followed up with all punch-out items and obtained final customer approval

Burlington, North Carolina, Us

• One of four Key Account Executives to be hired into a brand new position with the company• Ranked as one of the top representatives over multiple quarters for internal metrics• Established and maintained strong relationships with over 1000 assigned accounts producing over $2 million/month in revenue that required systematic and proactive account management in the form of telephone and email communication• Utilized CRM for building and managing the sales pipeline of current and prospective clients for accurate forecasting purposes of thirty, sixty and ninety days• Collaborated daily with Logistics, Billing, Sales Support, Regional Management and Laboratories and other various departments in order to provide a full and exceptional service

Stamford, Ct, Us

• Conducting 45-60 calls a day while serving as a key contact and consultant while maintaining 47.74% conversion rate of quotes to reservations.• Utilize RentalMan database system to collect all customer interactions to track all contact and follow-ups between both sides.• Responsible for recommending solutions to the customer by quoting and selling orders for equipment and services based on individual or corporate needs.• Processed over 568 rental reservations last quarter totaling over $574,325.00 and quotes in compliance with company policies.• Negotiate prices on rentals in accordance with pricing policies and procedures.• Calling on national and strategic accounts, following up from previous quotes, answering any questions the customer might have in regards to product availability, functionality, and pricing, and closing the deal.

Arlington, Virginia, Us