Robert Schlueter Email & Phone Number

Lakewood, Oh, Us

WGU acquisition of Craft Education System

- Overseeing all project traffic flow, measuring progress from start to finish.- Providing project estimates and schedules, and proactively identifying and resolving any issues that compromise deadlines, budgets, or overall quality of deliverables. - Ensuring client feedback requests have sufficient information for successful execution of work. - Developing a strong understanding of our customers, business objectives and company mission.Elicit, document, and communicate functional and technical requirements.- Creating detailed use cases for product features and updates.- Working with the development team to estimate effort required to develop new functionality, add enhancements, or correct defects.- Participate in project status meetings. - Reviewing and validating completed development to ensure the functionality meets the approved requirements.- Analyzing application defects to determine if they fall within the scope of approved project requirements.- Reporting project status and potential project risks to stakeholders on an ongoing basis. - Assisting in prioritizing development workload with the development team and product owners. - Developing and executing implementation plans for scheduled version upgrades and patches. - Assisting with production of product documentation including help documentation, release notes and user manuals.

Malvern, Pa, Us

- Applied project management techniques for effective project management.- Primary study contact lead for large Pharmaceutical companies from startup through close-out of a project with minimal supervision and oversight.- Develop and implement project plans and timelines with minimal supervision.- Escalated issues to management as appropriate.- Responsible for project revenue, forecasting, and tracking.- Coordinated cross-functional teams to ensure efficient processing of project requirements, with minimal support.- Led routine customer discussions, where accurate records were generated in accordance with regulatory guidelines.- Performed change requests on budgets and contracts.- Managed Patient and Site Tracking Reports via MS Excel and study databases and provide updates to customers on a regular basis.- Coordinated with internal teams to query sites to submit incoming data and resolve data issues.- Identified potential risks to projects and implement processes and tactics to proactively mitigate.- Participated in customer audits of BioTelemetry Research.- Provide oversight of Site Management activities for assigned projects.

Philadelphia, Pa, Us

- Manage designated Project Management staff through, mentoring and defining career paths by developing core competencies, ensuring proper training is executed and documented, conducting reviews of system set-ups and documents to ensure quality of deliverables in accordance with standards and SOPs, coordinating routine status meetings to facilitate communications, monitor workload, and provide forecasting guidance, collecting and monitoring defined staff metrics.- Independently lead the Planning and Setup, Monitoring, and Closeout phases of program/study management including, gathering customer requirements and relaying to internal teams, developing study documentation, distributing/tracking equipment, creating/distributing reports, archiving study data and documentation, and setting/fulfilling of customer expectations.- Monitor study timelines and manage the financial components of each program/study.- Identify potential study risks and mitigations, and escalate as appropriate.- Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources- Develop and apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations.- Provide primary service line support to cross-trained team members from other service lines.- Influence strategic decision making and implement departmental objectives according to schedule.- Ensure compliance with timely training completion/documentation.- Present study services at Investigator Meetings or site initiation meetings as needed.- Attend client meetings with Business Development and/or Operational teams to present Company services and Operational Data flow, as needed and participate in sales initiatives to generate incremental revenue.- Assist with developing training plans of the Project Management team.

Philadelphia, Pa, Us

- Lead the Planning and Setup, Monitoring, and Closeout phases of study management which include:Gathering customer requirements and relaying to internal teams, ensuring the on-time development of the study documentation, coordination of the various teams working in support of the Study, creating/distributing reports, archiving study data and documentation, appropriately setting and fulfilling customer expectations.- Monitor study timelines and manage the financial components of each study, which include, budget reviews, revenue forecasting, scope changes, invoice reconciliation- Identify potential study risks and mitigation and escalate as appropriate.- Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations.- Apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations.- Read, comprehend and be able to summarize various study documents (i.e. Clinical Protocol, contracting documents, budget, Imaging Charter) to understand and communicate the role of imaging within the assigned studies.- Provide accurate and detailed project time reports, complete assignments within prescribed and committed timelines, seeking assistance and support when necessary.- Ensure compliance with timely training completion/documentation.- Create content and present at Investigator Meetings, site initiation or other meetings as needed.Assist with training new members of the Project team.

Amsterdam, Noord-Holland, Nl

Project LeadCMS LeadArbortext/Windchill SuperUserAs a member of the AMI/CT/PROS Service Technical Authoring Team, my key areas of responsibility are:• Develop and maintain service documentation in support of NPI and IB project deliverables for the AMI/CT/PROS product lines.• Create, Review and edit material following simplified technical English (STE) and Philips Healthcare Style Guidelines.• Maintain complete compliance to and understanding of Philips AMI/CT/PROS QMS policies and procedures by successfully completing quality system training courses in a timely manner.• Investigate and develop new methods of disseminating information to the field with an emphasis on activities which support of the Service Technical Information (STI) Project and content management system roll-out.• Mentor and assist fellow team members of the AMI/CT/PROS Service Technical Authoring Team on professional, technical and departmental policies and procedures.• Develop project schedules and timelines, then level load the work across the team.• Hold reviews of documentation with a cross-functional group to create a compliance on all levels.

Responsible for documenting all processes required for production by the usage of:- Interviewing- Imaging- Camera Work- Writing- EditingCirculate Engineering Change Requests through document development. Developed identification techniques for defective parts in assembly.Example of Documented Processes:- Gasket Repair (Both Factory and Field Repair)- Customer Valve Seat Repair Kit Instructions- Porosity testing on for pump's suction and discharge manifolds- Enclosure Mutilation- Leak Testing Report for electrical enclosures- Part Storing Procedures- Pump Packing Instructions- Assembly Acceptance Criteria- One-Piece Process Flow

Organized individual tasks for each employee, quality assessment/control, general landscaping duties, and executing landscaping design.

Master Of Science Management - Msm, Health/Health Care Administration/Management

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Education record