Robert S. Email & Phone Number

Colorado Springs, Co

Infrastructure Engineering team member, focused on SAN, NAS, and object storage for cloud computing.

Englewood, Co

Deploy, configure, and maintain NAS and SAN environments for TriZetto's hosting business.

Responsible for the day-to-day administration of over one thousand UNIX systems running Solaris, HP/UX, and Oracle Linux for Oracle's Global Data Center Team.Work includes system builds, OS upgrades, and everyday troubleshooting in support of Oracle internal customers and external hosting and disaster recovery customers.In addition to UNIX administration, I have also become proficient with Network Appliance and EMC NAS, and Veritas Netbackup using Quantum and StorageTek tape libraries. I have also gained a good understanding of the inner workings of the Oracle database.

Responsible for designing streaming audio and video solutions for bandwidth-centric customers.Customized the Solaris 8 OS packages for each server function to facilitate the best performance and security possible.Specialize in Solaris installation, performance tuning, security, and administration. Used Veritas Cluster Server extensively to provide high availability.Used EMC mass storage devices to allow multiple clustered servers access to the same physical disks.Deployed and administered over 300 Sun servers (primarily Netra 1400 and E-4500) in eight cities across the United States.Wrote Korn shell scripts that used SSH to automatically log in and perform administration tasks on groups of servers, making administration of the 300+ servers possible.Used TCP/IP over ATM on WilTel's 33,000 mile fiber-optic network.Performed all hardware and software troubleshooting.

Migrated one set of mission-critical applications from one piece of Sun Microsystems hardware to another.Designed the technical plan and organized the implementation team.Completed the project on time, with no interruption of service.

Sole UNIX Administrator for over twenty Sun Microsystems servers (primarily E-250 and E-450). These servers powered the entire Buyitnow.com website.Responsible for all troubleshooting and maintenance, as well as performance tuning and system security.

Started as a UNIX system administrator for midrange operations, responsible for first-level support for over fifteen different products (including American Airlines' website and Cheaptickets.com.) Provided phone support and Tier I troubleshooting to both internal and external customers.Used four different types of UNIX (Solaris, IRIX, AIX, and Digital UNIX.)Promoted to Technical Lead for Travelocity.com. Responsible then for third-level support and detailed performance analysis.Received extensive training and development in knowing when to escalate issues rather than continuing to work them alone.Also worked as liaison between application developers, network engineers, UNIX engineers, and operations team to provide uninterrupted operation of the world's highest-revenue travel website.