Robert Schwieterman Pmp Email & Phone Number

Cincinnati, Oh

Cincinnati Area, Ky

Accomplished Senior Project Management Professional with a track record of successfully leading technology-based projects to full completion on time, within scope and within budget. Adept at managing teams and individuals to achieve project targets and timelines, and proactively resolving potential or existing project issues to mitigate delay risks. Strong communication, negotiation and persuasion skills, adept at working with diverse client groups and achieving consensus. Exceptional ability to create engaging stakeholder presentations, end-user training videos and other support materials. Open to opportunities with potential for upward mobility.

West Chester, Oh

- Demonstrates exceptional project and team management skills through the ongoing management of numerous high profile clientele accounts, such as Chili’s restaurants and Aaron’s Rents, ensuring that internet circuits are provided on time and within budget, and exceeded client expectations for speed and quality of service. - Provides high-level oversight to all WAN project implementations, identifying system access issues and contracting for sub-services from third-party providers.- Oversees, directs and assigns responsibilities to team members, manages team performance and modifies resources appropriately to ensure all deliverables are completed per contractual agreements. - Demonstrates exceptional communication and problem resolution ability through skillful negotiation in order to effectively resolve project conflicts and customer concerns.Achievements:- Served as a key member of the team that integrated the systems and personnel of the Contingent Provisioning group with the Comcast WAN Management division, ensuring a seamless transition for existing Contingent clientele as well as new Comcast customers. - Significantly enhanced the speed and accuracy of prequalifying cable solutions by creating an effective Excel tool that reduced completion time from seven hours to five minutes per 1000 sites worked.

West Chester, Oh

- Successfully co-designed, implemented, managed, and marketed an online, real-time school management system (AscendSMS) that served over 125 schools 20,000 students.- Designed and executed the project plan to onboard all schools, ensuring target timelines were met and parameters adhered to.- Collaborated with off-shore software development teams to enhance the product based on customer needs for each online portal (administrator, principal, teacher, student and parent) as well as development of a smart phone app.- Carried out detailed system testing to ensure proper operation prior to deployment.- Demonstrated solid product knowledge through both on-site and virtual presentations at schools, conferences, seminars on product capabilities. - Managed help desk operations and provided expert guidance and support to each school, and worked with school representatives to ensure satisfactory system integration with their unique school needs. - Promoted parent involvement by automating email communication to provide parents with detailed information regarding their child’s term grades, assignment results, teacher comments, homework descriptions/ due dates, attendance and discipline records, school and classroom announcements, etc.- Designed, developed and distributed all AscendSMS documentation, including online tutorials, implementation manuals, help guides, as well as online videos for each end-user type.

West Chester, Oh

- Successfully led and managed several high profile projects for clients such as Finish Line and Taco Bell.- Led and provided supervision to a team of six project coordinators, managing performance and providing coaching and corrective action when required. - Identified opportunities for outsourcing, and managed contracts for, and performance of, outside contractors and suppliers.- Adhered to strict, aggressive timelines for project completion by creating tight schedules for task completion, and closely monitoring task progress.- Prevented financial penalties for implementation delays by developing an implementation schedule that minimized the overall number of technicians used on the project, ensuring accuracy, quality and timeliness of work. - Conceived, developed, tested and supported a smart-phone app that allowed for on-site technicians to take and submit deliverable photos directly into Contingent’s propriety software (ILEX.) - Reduced organizational risk by developing a company-wide training and a communication program (Reveille) that promoted consistency and compliance and fostered teamwork and camaraderie.

West Chester, Oh

- Successfully led and managed several high profile projects for clients such as Dollar General.- Oversaw and managed multiple technology projects, identifying resource needs, assigning deliverables and milestones, and tracking project progress to ensure the project remained in scope. - Decreased technician travel time to sites by creating an Excel tool (VENDEX) that calculated distances from a technician’s address to various work sites, thereby identifying sites a technician could service consecutively with the least amount of travel time. This tool streamlined technician dispatching, increased predictability of service times, and improved client satisfaction by providing faster, more reliable service through the use of multi-site contracts.- Developed and distributed a training video to support the roll-out of VENDEX

- Served as legal counsel in the areas of criminal defense, domestic relations, estate planning and tax.- Litigated several State of Ohio Common Pleas felony jury/bench trials to successful not guilty verdicts.- Developed and implemented computer applications to facilitate law office automation.

Lansing, Michigan Area

- Supported the General Motors Legal Staff and its Product Discovery department- Programmed in several mainframe and personal computer languages for high visibility projects- Graduate of the demanding three phase System Engineering Development Program.

West Lafayette, In

- Supervised three counselors and over 600 students in university housing

Jd, Law

Industrial Management / Computer Science (Bsim), Information Technology

Activities and Societies: School of Management Council, Tomahawk Club, Intramural Sports, Intramural Basketball Referee