Robert Dean Email & Phone Number

United States

In my position as VP & GM, Chief Revenue Officer:I led this hospital and post-acute business in achieving 500% revenue growth in the business over a two year period. - Increased organic bookings and revenue by 200% in less than 1 year.- Successfully integrated a competitive acquisition to grow revenue by an additional 300%.- Moved from last to the top 3 in KLAS scores- Led and executed a strategy to overhaul the software product to move to an industry leadership position.- Recruited key additions to the senior leadership team.- Grew the average new contract value by over 300% in less than one year.- Recruited an industry leading customer account team.

In my role as Vice President & General Manager :I led a complete business turnaround , reducing customer losses while aligning the business to grow through significant new business sales. I drove a completely new culture and strategy for the business unit resulting in new levels of customer satisfaction and revenue growth. I recruited key additions to the senior leadership team creating an entrepreneurial environment inside a Fortune 15 organization.Key Achievements:- Reduced customer loss rates by 50%, rectifying a customer retention challenge, through a series of customer retention initiatives.- Negotiated budgets that resulted in increasing profit margin through a period of heavy product development.- KLAS and Net Promoter Scores improved by 100%, saving an at-risk customer base and leading to increased module and services sales into the customer base.- Achieved top two highest margin businesses in the group through streamlining operational costs and migrating the business to a SAAS orientation.

In my position as Vice President, Sales:I mentored a nation-wide sales team to build and strengthen sales and customer relationships while selling clinical, revenue cycle and business analytics products and services in both traditional and SAAS environments. I organized plans and strategies for developing a new business sales team and exceeding the company's sales goals. Managed key customer relationships and actively participated in closing key strategic opportunities. Key Accomplishments:- Initiated and mentored the team in a solution sales based methodology resulting in a KLAS best rating for the sales team.- Sales group exceeded its budget in last two fiscal years and has met its forecast for 6 consecutive quarters- Recruited the top sales reps in the organization.

In my position as Vice President Sales:I lead a team of 30 sales professionals in the remote patient monitoring technology industry. Team included both new business as well as customer focused sales teams.Key Accomplishments:- Exceeded sales targets in each year.- Successfully initiated a payer and population-based sales initiative.