Robert Seely Email & Phone Number

Rochester, Ny, Us

Rochester, Ny, Us

United States

> Coordination of numerous projects simultaneously. - Early customer engagement prior to project start. - Securing staging requirements, equipment delivery and training classes. - Communicated with hospital IT departments to complete technology requirements prior to travel. > Executed comprehensive on-site project management. - Customer training, product staging and go-live.

New York, United States

Managed post installation service and support for a regional portfolio of medication management equipment. > Actively maintain asset security including application integrity and stability. > Proactively analyze system metrics to reduce reactionary service responses. > Communicate regularly with client representation up to and including director level. > Strongly represents Becton Dickinson positively through appearance, actions and knowledge.> Organized independence to work from home, vehicle or on-site.> Supported all business directives and metrics.

North-Eastern United States

One of only two “Orders Analyst” in the eastern territory of the United States responsible for small projects installing medical management assets. > Coordination of numerous projects simultaneously. - Early customer engagement prior to project start. - Securing staging requirements, equipment delivery and training classes. - Communicated with hospital IT departments to complete technology requirements prior to travel. > Executed comprehensive on-site project management. - Customer training, product staging and go-live. - Turnkey project implementation (90 projects /year). > Received several "Customer Service Award" nominations.

Various

Facilitated equipment upgrades of medication management equipment in hospitals across the eastern United States. > Executed all On-site project management - Product stagging and go-live - Manage and train contingent work force - Conduct customer training on new features> Communicated timely project status through phone, email and documentation> Displayed proficiency in product features and functionality> Compliance with all vendor credentialing

New York State

Successfully built a profitable business around strong client service and efficient project implementation in three business units:> Preferred service provider for National Cash Register Corporation:Installation and repair of point of sales systems in restaurants and convenient stores. > Preferred service provider for CareFusion Corporation: Affiliate service provider for medication management systems (Pyxis Medstations)> On-site residential computer repair:Repair of personal and small businesses technology systems including personal computers, printers, televisions and wireless networks. Successfully built a service base of both residential and business clients with projects spanning 6 states and 2 countries. Project complexity increased each year based on successful project implementation, reliability and proficiencies. Responsible for providing disaster recovery planning, data retention, remote data support and remote data backup services.

Promoted from Financial Analyst to Delivery Manager within 6 years. > Led systems analysis retiring leasing system. > Cultivated conceptualization and delivered for new leasing applications.> Directed prototyping, acquired stakeholder signoff and funding.> Collaboratively produced stakeholder requirements.> Over-site for development and testing through launch. > Software reduced administrative head count by 70% saving over $2 million in the 1st year. > Achieved three financial recognition awards for successful deliveries.> 2001 leadership award and promotion to delivery manager

Bachelor'S Degree, Economics, Finance Minor

Associate’S Degree, Landscape Management, 3.5