Robert Seer Email & Phone Number

Webster, Massachusetts, Us

A small company doing big things..Scattered Packets was founded in 2001 and provides IT Managed Services, Telephony, IT Security, IT Consulting, Professional Services and more to clients throughout the world. We currently deploy, service and support networks from the U.S. to Singapore. Scattered Packets services are tailored to meet the individual needs of your organization. From project-based work, support and training to full IT outsourcing, we have the right people and technology to meet any business IT challenge. We assist clients in meeting compliance of GDPR, MAS, CMR, HIPAA, and NIST guidelines to name a few.We specialize in Firewalls, VPN's and Security, as well as Data Center relocation.

Wrentham, Massachusetts, Us

Business Operations Define policies and procedures, set technical direction as well as tactical and strategic vision for PN customersTechnical review of all solutions,, Manage Engineering, scheduling, resource planningBuild expert teams of engineers, Enable the engineers through training, mentoring and cross training. Design and deploy Enterprise Architectures and Infrastructures, Data Center Builds and Relocation, Private and Public Cloud Designs, Define Business process and procedures, Define Budgets and resource requirements,Act as the face of the company with C Level executives and decision makers and define the standards based on Industry Best Practices and Customer Service for Protocol Networks Customers.

Boston, Ma, Us

• Direct Report to CIO. • Executive IT Steering Committee member• Responsible for all technical presentations and served as technical advisory to corporate senior executive staff. • Defined the system, technical, and application architectures, and in some instances the business systems architecture for major areas of development• Defined technical standards and procedures• Applied enterprise vision to all system, technical, application, and infrastructure projects• Performed situation analysis and recommendations• Conceived solutions, built consensus, and sold/executed solutions• Recommend appropriate courses of action to developers and management on technical and infrastructure issues• Oversaw all projects within the architectural and infrastructure domain• Expert technical knowledge and aptitude of information systems and networks • Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines • Conducted and prepared feasibility studies; developed client proposals, including estimates for costs, time, and resources; prepare statistical reports; completed cost/benefit analysis.• Assessed internal and external communication practices, anticipated future network requirements, and researched and analyzed emerging technologies• Solved network server problems or network infrastructure issues and managed the performance and capacity of a LAN and WAN environments • Demonstrated experience in effectively managing large projects in a cross-functional environment• Demonstrated strong analytical skills and technical expertise• Continuously strive to improve client support:– Participated in IT initiatives to address service issues– Kept abreast of technical aspects of computing environments– Working knowledge of department-specific applications • Budget planning Capital and Expense ($9 million build out budget), IT staffing, including ROI and TCO analysis.

Boston, Ma, Us

Design, Project Management and implementation of American Tower’s Wide Area and Local Area Networks and systems. • Over 100 circuits/sites turned up in less than 7 months. • 5000 users, over 120 sites; Including Canada, Mexico and Brazil. • Circuit planning, Frame sizing, and analysis, monthly reports. • Data Center design and implementation; space planning, electrical, cabling, A/C, backup generators.• Data Center relocation from Tampa FL to Southboro MA in less than 24 hours.• Assembled and managed technology project teams.• Coordinated project rollouts with over 30 field IT personnel • Provided mentoring and technical guidance to all IS departments.• Technical Lead for Oracle/J.D. Edwards ERP project; Oracle 11i / 8.1.7.3 implementation utilizing J-initiator. Server and Systems evaluation selection and design including high availability solution, The Oracle project was implemented within 8 months of Oracle contract signoff. (Budget $20 Million)• Inter-company/B2B connections design for Fleet, Fidelity, Cigna, and ADP payroll systems from Oracle. Design of scripted processes for automation.• Assessment, design, integration and implementation of 9 Corporate Acquisitions.• DRP Design for less than $500,000 utilizing existing network design and restoring critical systems and data within 2 hours, • Manage Vendor relations. Negotiate contracts for services, products and support.• Negotiate Carrier contracts (ATT, MCI, Global Crossing), provided charge back planning and analysis saving the corporate Data Center over $1.5 million annually. • Designed and implemented Network Operations center 24x7x365 Remedy ticketing system Extranet for less than $200,000. • Microsoft Win2000 Active Directory Design and Deployment.• Responsible for all Networks, ERP systems, Security, Intrusion Detection, Firewalls, VPN and external DNS support across all subdivisions. • Responsible for final sign off on projects, solutions and implementations.

Us

Provide Sr Support for Raptor customers• Expert understanding of Perimeter defense Network design and architecture, Dynamic and Static authentication; Security Dynamics (ACE), Radius, NT, Gwpassword, Skey, PKE • Recommended optimized solutions for customer problems. • Extensive use of Network diagram analysis (Visio, Netviz, etc.). • Implementation of Axent’s KB2000 online knowledge base, Sole responsibility for initial 500 FAQ/Knowledge base entries utilized for private (internal-informational) and external customer support• Provide Training to Level 1 and 2 Support members, • Provide Test & QA during Release Candidate stages of development,• Collaborate with engineering and QA for Bug Tracking and problem resolution.• All areas of Advanced packet level network troubleshooting and expert analysis of: DNS, WINS, DHCP, EMAIL, Netbios, ISP’s, NT Domain architecture, Network Architecture, topology, connectivity, switching, routing (Bay/ Nortel, Cisco, Wellfleet), packet switching, VLAN’s, Ethernet, Token Ring, Frame relay, ISDN, DSL, Network Security, Routing, Intranet, Internet and Extranet (Service Network/DMZ) design, VPN’s, Network Packet and Protocol Sniffers and analyzers; HP Openview, NetXray, Tcpdump, snetshot,. Packet level troubleshooting, Application gateway processing and security, Redirected Services, Vendor and Cross vendor VPN troubleshooting, IIS, Exchange, SQL, Oracle SQLNET, Java, VB code, Cisco Pix, Radware Fireproof & LinkProof, Arrowpoint, Axent Netprowler, NetRecon, Raptor Mobile, Checkpoint Firewall-1, MS-Proxy. Operating system Hardware and Software, All TCP/IP and UDP protocols, BOOTP, OSPF, RIP, EGP, BGP, IGRP, NNTP SNMPv1 & v2, NTP, SMTP, ESMTP, FTP, TFTP, T.120 H.323, etc. • Security protocols and encapsulation include; IKE, IPsec, DES, 3DES, MD5 SHA1 and swIPe

Cincinnati, Ohio, Us

Design and Manage corporate WAN, LAN. Provide support for all connectivity to all sites worldwide• Direct report to MIS Director• Design and rollout Multi-national WAN, Data center and frame connectivity to U.S• 120 Office locations throughout the U.S. and U.K. via 56k – FracT1/ T1 Frame Relay circuits.• Re-design and deployment of entire TCP/IP architecture in accordance with business needs.• Design and Implement DNS Architecture Data Center buildup planning • Participate in RFP for carrier selection, Negotiate carrier contracts• Coordinate with all senior management and MIS teams for project management• Disaster Recovery Planning• Checkpoint Firewall implementation• Corporate Internet/Intranet/Extranet connectivity design and rollout• Designed authored and implemented corporate Network Access & Security polices• VPN design and implementation • Establish mainframe TCP/IP connectivity utilizing OSA MVS. • Re-designed NT Architecture to coincide with LAN/WAN scheme,• Novell - NT conversion planning, • Network capacity planning• Throughput maximization and advanced usage reporting for charge-back analysis. • Management of AT&T GCSC. Design, Implementation and support of; Bay Networks AN/ANH/Accelar 1200, Cisco, Nortel, Synoptics, switches, hubs & routers. EMC Symmetrix, SMS, SNMP monitoring and management Utilizing; HP Openview, Optivity 7.0,NetXray, Sniffer Pro, Netscout WAN probes, TFTP, IPX, Netbios, TCP/IP and various tools.

Houston, Texas, Us

Alpha Server Design Team Engineering, Development, Qualification Testing, and Integration of Microsoft Windows NT Workstation and Server 3.51 and 4.0 for the Digital Alpha Server platforms 400, 800, 1000, 1000/A to aid manufacturing. Acting as the Senior NT team lead and Network Engineer testing all available peripherals and options offered on each platform.• Strict qualification testing - FCC, SCHMOO, Environmental, shock and system stress of all configurations. • Firmware and subsystem testing using a variety of HCT’s and manual testing of SCSI subsystem; Disks, raid devices, storage and tapes, Memory, Network, Graphics, PCI/EISA subsystem, serial/parallel communications. Sequential testing including crash test and recovery, communications, exception testing and simulation of Power failures, user errors, fault insertion, signal integrity and chamber testing. • Problem/Bug reporting, tracking and resolution much of with directly with Microsoft • Options and configurations include: storage devices; RAID,SCSI1 & SCSI2 FWU, FDDI, CDDI, ATM, ISDN, x.25, Sync/A Sync, 10Base2, 10BaseT, 100BaseTx, 1000BaseSx and Token-Ring, Video and graphics adapters, memory, and software. testing includes – Microsoft SNA, SOL, IIS, Exchange, SMS and SBS• Responsibilities also included working with other teams within Digital to incorporate ideas and develop new systems configurations including a custom solution for Microsoft’s NetShow.• Compilation of training manuals for Field service training programs.• Provided priority customer support when required. • Product demonstrations at trade shows including the World NT Expo 96’ San Francisco on the Digital ServerWorks/Manageworks in collaboration with BMC software. • Directly responsible for the design and implementation of the LES Labnet, a multi-protocol multi-topology Intranet providing access for any system on the network whether FDDI, CDDI, Ethernet or token ring to Digital’s corporate WAN and the Internet.

Responsible for Branch office operations and team lead for 9 offices nationally.Responsible for all Systems and Communications at Boston branch office. • Installation, upgrades & support of mission critical Windows NT Server 3.x (3.1-3.5)Token Ring LAN in a 1500 user WAN environment and a multi-server Novell 3.1x Token Ring LAN.• Coordinated corporate branch relocation in all areas of systems and communications including space build-up issues, and installation of cabling and FracT1, T1, T3, 56K,. • Responsible for all branch MIS/Communications administrative duties. • Remote Management from New York office. • PBX (AT&T Definity G3 IV2) and Dictaphone administration and support. • Position included monthly Director meetings in New York. SEC Bonded position. Client workstations included Dos & Windows 3.11 on IBM & Dell 286 - Pentium PC’s.Protocols included TCP/IP, NetBEUI, Netbios, and IPX/SPX, IPXODI. Supported proprietary systems including; Bloomberg, Telerate, Munifacts, ADP FS Partner, and Hoot n’ Holler networks

Responsible for all systems and applications.Novell 3.11 / 3.12Office relocationMBA Member

Norfolk, Va, Us

HS-84