Robert Segal Email & Phone Number

Mississauga, Canada

Responsible for the strategic planning of infrastructure to guarantee high availability of virtual systems with redundancy. Evaluate organizational needs for internal office systems and user environments. Demonstrated expertise in sourcing, negotiation, and procurement for internet service providers, supply chain management, and hardware and software vendors. Oversee wireless and internet service management for corporate accounts and remote offices. Conduct evaluation and migration of all… Show more Responsible for the strategic planning of infrastructure to guarantee high availability of virtual systems with redundancy. Evaluate organizational needs for internal office systems and user environments. Demonstrated expertise in sourcing, negotiation, and procurement for internet service providers, supply chain management, and hardware and software vendors. Oversee wireless and internet service management for corporate accounts and remote offices. Conduct evaluation and migration of all legacy hardware to virtualized server environments.• Provide leadership, management, and structure to existing technology department• Analyze business requirements for internal systems and end-user• Audit’s of business expenses and implement cost saving solutions• Alternative sourcing and negotiation to improve service costs and SLA’s• Convert and develop legacy systems into scalable virtual server infrastructureDirect Report: Lee BreckonACCOMPLISHMENTS:Achieved annual operational cost savings of $171K by conducting thorough audits, engaging in strategic vendor negotiations, and eliminating redundant service processes. Show less

Mississauga Canada

Responsible for overseeing the relocation and enhancement of the Trios North York Campus, to be completed within a three-month timeframe. The role primarily emphasized campus relocation, data service enhancements, and the migration of servers and workstations.• Emergency timeline assessment and sourcing, re-planning relocation project• Lightning negotiations with builders, designers, permit offices, movers, and services• Drafted all technical documentation for port drops… Show more Responsible for overseeing the relocation and enhancement of the Trios North York Campus, to be completed within a three-month timeframe. The role primarily emphasized campus relocation, data service enhancements, and the migration of servers and workstations.• Emergency timeline assessment and sourcing, re-planning relocation project• Lightning negotiations with builders, designers, permit offices, movers, and services• Drafted all technical documentation for port drops, electrical, and building diagrams • Design and construction of both environments for main campus and Pyrometric test facilityDirect Report: Frank GerencserACCOMPLISHMENTS:Successfully executed the Toronto college relocation project within a 3-month timeframe, overcoming numerous challenges and setbacks encountered in prior years. Show less

Toronto, Canada Area

Responsible for establishing the first IT department for the company, and migrated all external vendor managed services to an in-house solution for client compliance requirements.• Design and develop the company's first scalable technology infrastructure• Plan and Document ITIL change mgmt., service desk, and problem mgmt.• Installation of primary NetApp ISCSI storage unit and offsite backup solution• Plan and document SLA protocols, security, service guidelines to 1500+ GTA… Show more Responsible for establishing the first IT department for the company, and migrated all external vendor managed services to an in-house solution for client compliance requirements.• Design and develop the company's first scalable technology infrastructure• Plan and Document ITIL change mgmt., service desk, and problem mgmt.• Installation of primary NetApp ISCSI storage unit and offsite backup solution• Plan and document SLA protocols, security, service guidelines to 1500+ GTA clients• Recruiting, mentoring, coaching of support and development staffDirect Reports: Chris Nitsopoulos, Octavio Cabral, Richard SandersACCOMPLISHMENTS:Successfully exceeded tier-1 client compliance requirements that challenged company growth and implemented a professional technical department for internal and extended client services. Show less

Mississauga, Ontario

In the most extensive and rewarding role of my career, I engaged in various aspects of enterprise infrastructure planning and development. I delivered support and leadership alongside a team of 14 professional technology and development specialists.• Leadership and team building of support staff, contractors, co-op students • Managing ITIL change mgmt., service desk, and problem mgmt.• Responsible for successfully SLA delivery timelines on data conversion/transmissions•… Show more In the most extensive and rewarding role of my career, I engaged in various aspects of enterprise infrastructure planning and development. I delivered support and leadership alongside a team of 14 professional technology and development specialists.• Leadership and team building of support staff, contractors, co-op students • Managing ITIL change mgmt., service desk, and problem mgmt.• Responsible for successfully SLA delivery timelines on data conversion/transmissions• Implementation of VM-ware ESX and host servers ($109K) for disaster recovery• Managing 24-hour support, incident reporting, and staff on-call rotations• Audit compliance and testing procedures for Sarbanes Oxley, 5900, & PIPEDA• Responsible of all major bank dataset transmission and processing under strict 24/7 SLADirect Reports: Trevor Stott, Dave Crosby, Paula Cooper, Arden Cornford, Patricia Rosch, Helen Stratigeas, Sue Britton, Randy KenyonACCOMPLISHMENTS:Effectively led and motivated a team of 12 individuals in the manager's absence. Guided the support group to achieve recognition as one of the most dynamic “can-do” teams, frequently consulted by other ADP locations for new product and system launches. Show less

Toronto, Canada Area

Supporting several remote hotel front-desk and administrative offices locations in and around Toronto GTA.• Field tech support for Landmark reservation & time-lox systems• 24/7 On-call support for Hotel administration systems• Consultation on office automation and general system upgrades

Toronto, Canada Area

Initially commenced my career as a Systems Administrator, subsequently advancing to the role of Development Team Lead. This position entailed a multitude of responsibilities on client projects, affording me substantial hands-on experience in eCommerce and innovative SEO strategies. The organization has since relocated to Panama in 2002.• Systems admin, helpdesk support, and hands-on web development projects• Advanced ASP/CGI/PHP/HTML/Flash web development & Internet promotions•… Show more Initially commenced my career as a Systems Administrator, subsequently advancing to the role of Development Team Lead. This position entailed a multitude of responsibilities on client projects, affording me substantial hands-on experience in eCommerce and innovative SEO strategies. The organization has since relocated to Panama in 2002.• Systems admin, helpdesk support, and hands-on web development projects• Advanced ASP/CGI/PHP/HTML/Flash web development & Internet promotions• Promotional and e-commerce strategy, team lead on development projects• Server administration for multiple NT, IIS, Exchange, and SQL environmentDirect Reports: Richard and Jumna Burry Show less

Toronto, Canada Area

Contract position provided through Robert Half Technologies with the task of organizing the move and system merger of Mosaic’s subsidiary media businesses Mariposa Inc.• Asset inventory and security for all hardware for relocation• Move and merging company servers, to main Mosaic datacenter in downtown Toronto• Cabling, WAN NT network setup, as well as server and data-drop diagrams • Tech support for 450+users in NT/Unix environment after merger… Show more Contract position provided through Robert Half Technologies with the task of organizing the move and system merger of Mosaic’s subsidiary media businesses Mariposa Inc.• Asset inventory and security for all hardware for relocation• Move and merging company servers, to main Mosaic datacenter in downtown Toronto• Cabling, WAN NT network setup, as well as server and data-drop diagrams • Tech support for 450+users in NT/Unix environment after merger completionACCOMPLISHMENTS:Successfully completed the company relocation project within a 6-month period and merger with main location. Show less

Houston, Texas Area

Information Technology Manager at G.R.D (Geothermic Research), overseeing a team of 10 associates, including technical support and network server/communication personnel. The primary role involves serving as the business liaison with Pertamina, Indonesia.• Management over support staff for the geothermal research department • Managing, career development, mentoring, coaching of 12 technical support associates• Department fiscal budget based on I.S. management MBO and… Show more Information Technology Manager at G.R.D (Geothermic Research), overseeing a team of 10 associates, including technical support and network server/communication personnel. The primary role involves serving as the business liaison with Pertamina, Indonesia.• Management over support staff for the geothermal research department • Managing, career development, mentoring, coaching of 12 technical support associates• Department fiscal budget based on I.S. management MBO and requirements• Support staffing, performance reviews, compensation, support rotation • Main technical & communication liaison for the Indonesian ConsulateACCOMPLISHMENTS:Actively engaged in establishing collaborative relationships within the Indonesian energy sector, resulting in three successful energy conferences held in Houston. This initiative facilitated various opportunities with other Texas-based energy firms and ultimately contributed to the establishment of an Indonesian consulate in Houston.Direct Reports: Jerry Young, Dwight Dindial Show less

Vcp Certification, Vcp-Dcv

Activities and Societies: Configure, Manage, vSphere, Datacenter Virtualization Configure, Manage, vSphere, Datacenter Virtualization

Mechatronics, Robotics, And Automation Engineering (Incomplete)

Activities and Societies: Engineering Team Robotic Systems

Bachelor, Computer Science

Activities and Societies: Business: • Accounting • Communications • Finance • Economics • Human Resources • Marketing • Operations •.

High School Diploma, Academic Grade

Activities and Societies: English Language, English Literature, U.S. History, World History, Spanish I, Algebra I, Pre-Calculus, Calculus.