Robert Sergiyenko Email & Phone Number

Vancouver, British Columbia, Ca

Concord, Massachusetts, Us

Concord, Massachusetts, Us

DoubleCheck is a leading provider of win/loss and churn research solutions forglobal B2B technology companies. As a Research Associate, I support both the client success and research team. I’malso responsible for supporting client engagements through program managementand administrations, working to achieve and exceed program goals and milestones,and playing a part in supporting research preparation and delivery.

Delivered sales pitches multiple times a day on various big ticket pool items including: motors, filters, heaters, in and above-ground pools, spas, and automated robotic pool cleanersPerformed select supply chain management duties including procurement, sales order processing, and inventory management

Executed various administrative functions utilizing Evosus ERP software including data entry/validation, generating service orders, billing, and invoicing. On the retail end; generated and received purchase orders and performed inventory transfer and distribution.Answered calls to the Woburn, MA office, redirecting customers to appropriate departments or advising them on inquiries pertaining to the company or their swimming pool.Traveled to customer sites, assisting technicians in equipment repairs or performing weekly pool service duties with a fellow crew member.