Robert Golda Email and Phone Number
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Detail-oriented Desktop Support Specialist professional with strong hardware and software configuration background. Expertise in managing complex IT related projects. Management of support team and work as liaison between cross functional departments and memebers of hardware and software development teams. Perform Incident handling and meet contractual SLA requirements. Able to work independently in self-directed work environments or collaboratively in teams.
Computacenter
View- Website:
- computacenter.com
- Employees:
- 10788
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Senior Technical SpecialistComputacenter Jan 2019 - PresentFlorham Park, NjComputacenter is the leading independent provider of IT infrastructure services, enabling users and their business in a digital world. We advise organizations on IT strategy, implement the most appropriate technology, optimize its performance, and manage our customers’ infrastructures. In doing this we help CIOs and IT departments in enterprise and corporate organizations maximize productivity and the business value of IT for internal and external users. IT Point Technical Specialist on site at BASF. Working directly with end users on computer related hardware and software issues. Working with mobile devices synching with company software. Make recommendations for BASF company hardware and software to enhance end user productivity.
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Technical ConsultantThird Wave Business Systems May 2012 - Jul 2018Wayne, NjThird Wave Business Systems specializes in deploying SAP Business One and Microsoft Dynamics GP solutions. We provide software that fits your processes, instead of forcing you to change processes to fit the software. Our clients have found success by thinking outside-the-box - and that's the way we serve their needs. For outside-the-box business management software solutions, you've found your partner - Third Wave Business Systems - small and mid-size business software experts. -
Desktop Support SpecialistPfizer Jan 2001 - Jan 2011Managed second level desktop support team of 11 highly trained engineers for the installation, troubleshooting and maintenance of 4,500 desktops and 700 servers and network related equipment. Performed third level troubleshooting for issues escalated from help desk and second level technicians. Ensured site wide systems performance was maintained and enhanced. Oversaw the integration of scientific equipment and shared site-wide systems. Led project to migrate 3300 clients' computers from Novell networking to Windows Active directory network: Managed a team of 25 consultants who were responsible for scheduling, pick-up, data migration, software installation, testing, and delivery of clients desktop computers and laptops in overnight turn around time.Directed project to upgrade pharmaceutical manufacturing equipment for product producing $1 billion dollars in annual sales during time critical 3-week manufacturing shut down window. Ran project development from proof of concept through delivery of hardware/software systems. Worked with various departments for the installation of computer equipment to develop and support customers' needs.Attended vendor training on new and emerging technologies. Trained on site staff in the installation, maintenance and repair of technologies. Used VMWare training to perform quality assurance on various software packages and development and delivery of Citrix based applications. -
Field Service ManagerNyc Transit Apr 1996 - Jul 2001Brooklyn, NySupervise activities for field technicians on NYC Transits computer equipment. Responsible for over 700 sites throughout the 5 boros.
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Field Service ManagerIcss/Nyc Transit Authority Jan 1996 - Jan 2001Supervised 16 Field Service Engineers for 24/7 service for the New York City Transit Authority's750 locations throughout the 5 boroughs of New York. Ensured engineers were meeting contractual agreements for SLA response and repair times. Met daily with NYCTA management to discuss issues and call handling.Developed territories for engineers that ensured proper call handling and increased productivity. Service level agreement productivity improved from 82% to 97% that eliminated fines being imposed because agreements were not being met.Maintained hardware inventory and delivery of inventory to maintain minimal downtime to clients. Negotiated pricing with vendors to ensure company was receiving the best possible prices.Worked with vendors to troubleshoot issues with hardware and software equipment. Performed twice yearly reviews of employees: Made recommendations and proposed promotions to upper management. Performed employee development for existing employees to assist in employee growth for future opportunities.Performed personnel interviews to fulfill vacancies within the company
Robert Golda Skills
Robert Golda Education Details
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Rets Electronic SchoolElectronic Engineering -
National Education CenterMatriculated
Frequently Asked Questions about Robert Golda
What company does Robert Golda work for?
Robert Golda works for Computacenter
What is Robert Golda's role at the current company?
Robert Golda's current role is Senior Technical Specialist at Computacenter.
What is Robert Golda's email address?
Robert Golda's email address is go****@****ine.net
What is Robert Golda's direct phone number?
Robert Golda's direct phone number is +184560*****
What schools did Robert Golda attend?
Robert Golda attended Rets Electronic School, National Education Center.
What skills is Robert Golda known for?
Robert Golda has skills like Software Documentation, Troubleshooting, Technical Support, Quality Assurance, Testing, Vendor Management, Computer System Validation, Servers, Project Management, Change Management, 21 Cfr Part 11, Cross Functional Team Leadership.
Who are Robert Golda's colleagues?
Robert Golda's colleagues are Nathan Minnaar, Dorottya Varga, Seydou Traore, Christophe Dequesne, Luca Panthu, Eric Bonneville, Helge Wolff.
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Robert Golda
Director At Hiking Michigan, And President At The Clear Communications Group Inc.Rochester, Mi1comcast.net -
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Robert Golda
New York, Ny6tishmanconstruction.com, gmail.com, hotmail.com, som.com, horizon-engineering.com, aecomtishman.com3 +121240XXXXX
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