As a Service Team Lead at Techie Gurus LLC, I oversee the delivery of high-quality IT solutions and services to our clients, leveraging my skills and experience in network administration, computer network operations, Citrix, and Windows Server. I have been working in the information technology and services industry for over 7 years, and I am passionate about providing innovative and effective IT solutions that meet the needs and expectations of our clients.I have recently obtained my Master of Business Administration (MBA) in Computer/Information Technology Administration and Management at Western Governors University, after completing my Bachelor of Science (BS) in Cloud and System Administration at the same institution. I hold multiple certifications, such as MTA: Windows Server Administration Fundamentals, Citrix eLearning - XenApp and XenDesktop Introduction, and ITIL® Foundation Certificate in IT Service Management. I also read and understand Spanish and Japanese at a proficient level. My goal is to advance my career as an IT and cyber security leader and advisor, and to use my knowledge and skills to help businesses achieve their IT goals and objectives.