Robert Smiarowski Email & Phone Number

Atlanta

Efficiently assimilates data from existing and new prospective customers to develop targets.Focuses on growth opportunities from existing and new business accounts in assigned regions.Works closely with the company’s management team and peers to develop an understanding of the market and sales approaches.Liaises with Field Sales \ Inside Sales & Customer Service.Develops metrics to monitor and track sales process\progress.

Atlanta,

Initiates and develops sales for a leading supplier of home security and automation services focusing on reactivation of pre-existing customer accounts. Actively prequalifies and identifies new business leads utilizing Salesforce and other data mining software. Consistently exceeds 400 cold calls weekly and generates referrals from existing customers and channel partners. Helps business partners identify better business opportunities and maximize sales.Performs in-person security consultations with prospective clients using marketing and promotional tools. Inspects customers’ homes or businesses, reviews and analyzes customers’ objectives to recommend a security system or service that matches their needs

Long Island City, Ny

Conducted in-person and phone sales transactions at the company’s busiest location.Exceeded monthly revenue goals for 3 consecutive months, resulting in bonus compensation.All sales were business-to-business; with a focus on capturing 100% of each account’s projected needs.Consistently used each customer interaction to fact-find about their company’s future projects and needs.Actively managed a sales pipeline, documenting relevant project info, such as timeline and decision makers.Followed up on each account’s projects over a $10,000 minimum; assuring their purchases of needed materials came from Kenseal and not from one of the company’s numerous competitors.

Brooklyn, Ny

Effectively used POS computer system to maximize revenue, provide accurate bills and ensure good communication with the kitchen staff.Assisted the GM with daily operations, performing a variety of duties; including booking reservations, taking tables and working behind the bar as was necessary.Focused on up-selling in every customer interaction, in particular when booking group events.

Brooklyn, Ny

Conducted daily office operations, including administrative duties and appointment setting.Lead client meetings and underwrote contracts for event reservations.Implemented a “tab system” option for customers who declined an open bar option to supplement event revenue. Supervised events, focusing on following food protection certification guidelines and delegating responsibilities to assure successful completion of event requirements.

Brooklyn, Ny

Marketed the company’s listings through an online distribution channel to expand client base and generate leads Advertised properties with a focus on the rental market.Managed paperwork process for successfully signing leases and conducting credit checks.

Miami, Fl

Efficiently managed inquiry lists by interviewing qualified candidates, in person and over the phone.Accurately forecasted new student enrollment, by conducting thorough follow-up with all applicants.Worked with a financial planner to achieve quarterly and annual admissions department enrollment goals. Consistently exceeded sales goals by successfully transitioning current applicants to enrolled students.Contacted a high quantity of prospective candidates, meeting required appointment set goals.

Responsible for the strategic direction and overall management of a rental branch with a multi-million dollar fleet of vehicles with support staff, including an assistant manager. Developed and actively executed sales and marketing strategy for each branch, actively motivating and mentoring employees to increase and improve business. Created, implemented and successfully maintained an overall branch operational plan for clear understanding of current and relevant procedures and practices at all three locations supervised. Maximized revenue and profitability while effectively controlling costs. Ensured application of proper underwriting practices, performed branch audits and conducted training for employees to reduce overall risk from lawsuit and expenses from uninsured losses and damages. Reviewed and analyzed revenue and profit reports, income/expense statements and was responsible for collecting all the items on the branch's accounting invoices reports to prevent debt. Marketed existing and potential business sources to develop/maintain relationships with the focus of facilitating the branch's fleet growth and maximizing daily occupancy, raising profitability overall. Trained employees with daily operations and held monthly personal performance evaluations. Evaluated and documented employee performance and administered annual reviews. Administered progressive discipline in difficult situations and focused on employee's growth and progress.

Effectively problem-solved disputes and customer services issues that arose focusing on complete customer satisfaction and retention. Managed logistics of inventory movement and direction of employees to maximize quick and efficient transactions for the customer. Increased overall revenue in order to generate more profitability, while helping with controlling expenses by properly managing the rental contract from beginning to end. Increased office revenue through effective fleet management, particularly by maintaining high daily occupancy, aiming for above 90% by mid-day of operations. Boosted profitability by consistently selling protection products on rental contracts.Managed office staff hours/salary on a daily basis by closely monitoring employees' time records. Trained and managed office staff regarding reaching their sales goals and personal expectations as well as their performance and conduct with customers. Accountable for keeping rental within current company policy guidelines, focusing on proper age qualification for vehicle type and sufficient deposit amounts maintained on all rental agreements.

Consistently achieved weekly and monthly goals, focusing on protection product sales. Focused on always providing exceptional and memorable customer service. Generated referral leads for supporting departments and potential employee referrals for hire into management training program. Training period culminated with passing an extensive management qualification interview, with a score of 99%, followed by a promotion to assistant manager.