PlexTrac is the premier cybersecurity reporting and collaboration platform that makes security data aggregation, red and blue team reporting, purple team collaboration, and remediation tracking more effective and efficient so that security teams can become more proactive and drastically improve their security posture.• Delivered game-changing real-time collaboration feature with a team of 4 engineers while cross-collaborating with multiple engineering teams.• Partnered with product management to refocus my team on value-driven feature enhancements instead of small enhancements and bug fixes.• Repaired the existing relationship pain points between product and engineering.• Pushed engineers to grow themselves/careers by providing opportunities for knowledge sharing, leadership, and ownership.• Provided technical guidance where needed and owned miscellaneous technical task to keep my team focused.

Amperity delivers the data confidence brands need to unlock growth by truly knowing their customers. With Amperity, brands can build a first-party data foundation to fuel customer acquisition and retention, personalize experiences that build loyalty, and manage privacy compliance.Using patented AI and ML methods, Amperity stitches together all customer interactions to build a unified view that seamlessly connects to marketing and technology tools.• Team lead for 3rd party ingress & egress plugins team• Decreased data ingestion time from 15 hours to 3 hours for a national brand with over 55 million records.• Migrated legacy service framework to new framework which was built in-house• Led efforts to improve onboarding, documentation, and on-call pain points• Co-designer of configuration system validation refactor project• Maintained and updated legacy Python ingest system

After a restructuring, took over management and lead dev responsibilities for the team which managed the highest revenue-generating OEM client for Xevo. Onboarded and led additional projects because of resource shortages on other teams. Led two large efforts to improve the quality and performance of legacy/POC services.• Led a 6-month effort to fix and improve the overall stability (crashing daily) of a high-priority OEM's system. This was accomplished through a system deep dive across multiple teams which uncovered many mobile client and database-related issues which had reached a tipping point.• Led effort to improve the performance of the POI service from 100 RPS to 650+ RPS by utilizing proper GeoRedis usage and Redis replication best practices.• Designed and implemented an automated CCPA processing service using Python, MySQL, snowflake, and AWS Lambda.• Managed and provided mentorship to a team of 6 developers ranging from SDE II to Senior• Managed and contributed to multiple projects across multiple OEMs• Worked closely with stakeholders, project managers, and QA teams to deliver quality products• Onboarded a point of interest service, which spanned multiple OEMs into our team's workload.

Sole contributor in producing a POC for a modernized implementation of the company's highest revenue-generating OEM implementation.• Moved EC2 based service to Kubernetes based pod service• Rewrote portions of the monolithic Typescript-based service into golang (company's mandated language) based micro-services.• Created migration plan for implementing this new technology stack for the OEM.

Cart, Order, and Payments Team: Maintaining legacy payment services while also migrating to a microservice-based architecture for Payments, gift cards, taxes, fraud, etc.• Led rewrite of our 3rd party tax integration in order to create a service-based design while migrating to a different language.• Led project to update our metrics and monitoring dashboards for spinning up new services and features.

Developing services and solutions for the platform which supports the store clients including web and mobile. Areas involve catalog, payments, cart & ordering, event promotions, 3rd Party integrations, etc.• Managed team & timelines while working with cross-project stakeholders and engineers.• Led cross-team projects to onboard new internationalization efforts by integrating and building a new pricing service AND external tax service integration system.• New integrations with payment processors for better fraud detection with our internal Python & PHP system.• Led and managed team effort of large legacy system deprecation.• Led major project to find and eliminate lingering issues in our returns and refunds system.

Created stable, scalable, and consistent backend data service, by building RESTful endpoints for our main consumers (website, mobile, internal).Charged with the reliability and enhancement of all cart and checkout related services.• Built, deployed, and managed a script to migrate over 60 million customer records to a new database schema from a legacy system• Overhauled the webstore’s session model to a single, unified session which spanned across desktop, mobile, and device apps.• Primary owner of the "Guaranteed Christmas Delivery" feature from the store platform side.• Worked with company’s security team to enhance session security using the new unified session model.• Rewrote the feature toggle tool, used by engineers, to enhance security, accountability, and logging of feature use.• Worked cross-team to define RESTful API endpoints which would be consumed by multiple, customer facing teams. Developed and implemented those endpoints.• Integrated with relevancy services to provide geo-targeting and audience support and exposing the functionality through REST endpoints.• Integrated RESTful API services to bring new FC online.

Worked directly with project managers and QA team to define and improve the development, testing, and release processes. Managed the flagship development team and their workload by promoting better cross-team interactions and encouraging collaboration with project managers and QA team. I acted as a point person for technical discussions and decisions regarding our product, its dependencies and dependents.Tasked as a subject matter expert to integrate a 3rd party redesign and rebuild our flagship product using Python for backend and modern UI frameworks. I worked directly with product managers to define and create specifications to bring new value to our flagship product.Accomplishments:• Defined, documented, and improved the dev-to-QA hand-off by working directly with the QA lead and understanding their needs.• Defined, documented, and improved the software release process by setting standards and sprint timelines for the development and QA teams.• Moved the flagship team's development defect rate down from 17% to a consistent 6%-8% per sprint.• Improved the communication and development processes between teams with inter-product dependencies.• Managed each software release on a sprint-by-sprint basis.• Defined and documented deliverables timeline based on the delivery date expected by the business.• Succeeded in turning specification chaos into manageable milestones.• Helped define, document, and drive a new "hybrid approach" when the business needed a sooner delivery date.

Managed a team of developers, both new and senior, in bringing our flagship product forward. I protected the scrum process, coordinated resources and product releases with project managers, and designed and developed software with the team.Accomplishments:• Promoted to lead (and manager) for the flagship product team.• On-boarded and mentored new and "green" developers into our team.• Defined, documented, and reinforced development processes and coding standards.• Drove internal effort to migrate our legacy software from SVN to Github.• Worked closely with the middleware team to spin up Python services to be consumed by our customer-facing product.

Developed web-based applications utilizing OO PHP, the Zend Framework, jQuery, and ajax design.Accomplishments:• In my first month, I created a new application which allowed dispatcher and drivers to send two-way messages via a web interface and the in-dash Garmin unit.• Drove an internal effort to migrate the legacy system to use the Zend Framework.• Created a hybrid system that leveraged our legacy systems, the new Zend Framework system, and a single sign-on application to provide a seamless experience for our users.• Converted an existing "desktop-only" windows application (Z Pass) to a web-based application built on the Zend Framework.• Zonar was awarded 3rd Place at the Edison Awards for the new Z Pass product, a product which I was heavily involved in creating.

Worked in a fast-paced, team environment creating new products for the company's platform. Main responsibilities included working with the team to outline weekly sprint goals, features, and testing criteria; writing tests cases; writing software and features to meet testing requirements and feature specifications.Accomplishments:• Primary developer and co-architect of eROI's payment system and credit-card gateway.• Key player in engineering automated PHP testing suite using existing open-source software.• Co-developer of new PHP front-end which utilized a new API and the Zend Framework

Developed web-based applications, using PHP + MySQL, based on design and functionality specifications. Worked with clients, managers, and production artists to outline project specifications and timelines.Accomplishments:• Created specifications for and developed an online application system for a high-profile client who required an extremely short turnaround time.• Developed a custom event registration system for a high-profile and high-traffic event site.• Worked with the lead developer to better implement PHP projects with the company's Java-based e-commerce platform.

College internship over two summers. Served as an all-around web production artist. Created websites using HTML, CSS, and PHP based on graphic designers' PSD files. Used the company's email marketing platform to create templates and landing pages for client mailing lists.Accomplishments:• Created custom client websites using PHP, Javascript, HTML, and CSS.• Converted graphics files generated by production artists to HTML and CSS.• Created custom templates for eROI's proprietary email marketing platform.

High school/college summer job• Answered Help Desk calls and solved employee computer issues.• Assisted Help Desk technicians and network managers.• Deployed new computer systems to internal and off-site locations.

High school summer job• Maintained and updated district student database (28,000+ records). • Created interfaces for database updating to be used by district teachers. • Created websites as needed for teachers, administrative staff, etc.