Doug Robertson Email & Phone Number

Omaha, Nebraska, US

• Lead the Government Affairs team for the nationwide home care provider network
• Evaluate evolving policies of Centers for Medicare and Medicaid Services and insurance carriers for business development opportunities
• Assist home care agencies with enrolling and working in provider networks serving the Medicare Advantage population
• Supervise, improve and advocate for enrollment of home care agencies in the U.S. Department of Veterans Affairs Community Care Network
• Supervise state home care licensure support for home care agencies
• Supervise the network care quality program

Omaha, Nebraska, US

• Evaluate evolving policies of Centers for Medicare and Medicaid Services and insurance carriers for business development opportunities.
• Assist home care agencies with enrolling and working in provider networks serving the Medicare Advantage population.
• Supervise, improve and advocate for enrollment of franchisees in the U.S. Department of Veterans Affairs Community Care Network.
• Supervise state home care licensure support for franchisees and corporate owned locations.
• Analyze federal and state legislative and regulatory changes impacting the services provided by franchisees and assist franchisees with compliance.
• Develop grassroots advocacy throughout franchise systems to develop relationships with policy makers nationwide.

Omaha, Nebraska, US

• Evaluate evolving policies of Centers for Medicare and Medicaid Services and insurance carriers for business development opportunities for home care and senior care franchise brands including Right at Home.
• Assist home care agencies with enrolling and working in provider networks serving the Medicare Advantage population.
• Assist home care agencies with enrollment and provision of services in the U.S. Department of Veterans Affairs Community Care Network.
• Analyze federal and state legislative and regulatory changes impacting the services provided by franchisees and assist franchisees with compliance.
• Co-Host of the Home Care Leadership Series Podcast
• Develop grassroots advocacy throughout franchise systems to develop relationships with policy makers nationwide.

Omaha, Nebraska, US

• Guides franchisees through license application and renewal processes to reduce time required for licensure approval.
• Created state home care licensure compliance tool kits for California, Colorado, Florida, Georgia, Illinois, Indiana, New York, North Carolina, Tennessee, Texas, Virginia and Washington.
• Provide analysis of federal, state and municipal regulatory changes impacting the services provided by franchisees and assisting the franchisees with compliance.
• Encourage franchisees to engage policy makers regarding issues affecting the homecare industry.

Radnor, PA, US

• Evaluated the payment or denial of a claim load of over 100 group Long Term Disability and Short Term Disability insurance claims with sound and impartial judgment.
• Adjudicated claims in multiple states including California and New York for National Accounts with over 1,000 lives insured.
• Assisted other claim team members with their caseload to ensure team objectives for time service are met.
• Mentored and coached claim examiner trainees.
• Interpreted contract provisions, state laws, vocational and medical information.
• Interacted with claimants, employers, attorneys, physicians and brokers directly with either verbal or written communication with an expectation of high customer satisfaction.

• Managed and conducted state and federal legislative and regulatory research for the world’s largest food, beverage and consumer product trade association.
• Editor of the 20 page GMA State Legislative Annual Report for 12 years. Collected submissions from various contributors, wrote policy briefings and edited the final product.
• Wrote clear and concise unique public policy communications for Fortune 500 member company executives.
• Communicated legislative trends for association staff and member company executives through both written and graphic presentations.
• Analyzed and tracked 10,000 pieces of state legislation in all 50 states annually and determined impact on product compliance.
• Conducted political research in 50 states throughout election cycles to build a database of elected officials.

Arlington, Virginia, US

• Participated in national policy group meetings and teleconferences (Council of State Governments, National Conference of State Legislators, National Association of Attorneys General, National Governors Association) and.
• Participated in coalition meetings regarding Federal issues such as organized retail theft, ergonomics, transportation and counterfeit coupons and reported on Congressional hearings.
• Conducted legislative and regulatory research on priority issues and wrote issue summaries for Fortune 500 member company executives and Board of Directors.
• Editor of the weekly GMA State Legislative Report for six years. Wrote compliance summaries, collected submissions and shepherded the product through final edits before distribution nationwide to state association.
• Wrote and edited comments and letters of testimony for submission to state legislators and state agencies.
• Worked with the government affairs team to create a new business unit and policy committee to meet the needs of Consumer Product member companies.

Arlington, Virginia, US

• Provided legislative, regulatory and media research and bill tracking for 10,000 state bills annually pertaining to consumer product issues for the GMA State Affairs lobbying team. Analyzed legislation to determine.
• Edited the weekly State Legislative Report (SLR) and distributed the final product nationwide to state association presidents and government relations professionals.
• Wrote memorandums for Fortune 500 member company executives and the GMA Board of Directors.
• Wrote comments regarding legislation and worked with other government relations staff to create and build out the GMA State Affairs web content.
• Brought paper communications into the digital age using email campaigns saving $1,000 annually in print and telecommunications cost.

Arlington, Virginia, US

Bachelors, History, Business Administration

Education record