Robert Southwick Email & Phone Number

Mesa, Az, Us

◆ I manage teams of people to help them reach their goals. ◆ I manage products, as a Product Owner or Product ManagerI have been working with both small and large businesses. I especially enjoy building, managing, and fixing for small businesses where I get to experience so many facets that the customer sees.◆ I do quite a few server-to-server and cloud-based products, often for larger companies. Many times, the coding and building of the product are not all that difficult and I spend efforts on bringing different departments, stakeholders, branding, security and legal departments all to the same page and show them how the solutions can really work.◆ Secure money transfer channels◆ Mobile products◆ Employee tools◆ I make better tools or processes for employee efficiency and client happiness◆ I really enjoy when I get to work with teams that are using the Agile platform. While I originally learned with IBM’s RUP, I find Agile much more efficient and more open when the process calls for it. Keeping in mind to use the right tool for the right job.

Westlake, Texas, Us

I was the vision to make products come to life. Whether leading it at a high level or making sure the details are met. One product I created doubled a departments revenue from $12 million to $25 in a single year. The VP of that department told me it felt like they went from using stone tablets to automated iPads with the streamlining I brought them.◆ I launched 62 different online tools and apps for web, server-to-server, and mobile/wireless applications◆ I created solutions for financial tools – banking, money transfers, brokerage trading◆ I handled 7-9 products at once with up to 5 external vendors at once ◆ I upgraded Search functions for Schwab.com and also 7 other sites.◆ I took care of the front Summary Page linking in all the other web app functions◆ I created an automated system for an advanced trading platform (loaning shares to cover short trades of lucrative stocks)

Westlake, Texas, Us

I led the SchwabBank.com product roadmap and strategy. I improved the money-transfer capabilities. More involving was adjusting to some regulatory mandates to keep the site within federal requirements. It needed a lot of detailed attention to make sure the legal documentation was current in every aspect.

Westlake, Texas, Us

◆ I worked directly with stakeholders and customers, the high profile clients and situations came to me.◆ I redesigned intranet sites and made them more efficient.◆ I coordinated across 5 departments and 6 product lines. And I managed the current issues on all of them◆ I streamlined inter-department processes. In some cases things that were taking weeks to complete, I got them down to minutes. When doing that, I didn't always have a budget to buy or make a new product. Sometimes it meant working with department leaders and individual staff and teaching them a new way to be customer-centric and solve it for the client.

Phoenix, Az, Us

◆ System administrator in Windows and other environmentsJust a short time with MicroAge, I really enjoyed the people I worked with and my in-house customers. Even at that time, I was sizing up different inefficiencies and ways to streamline things, but I went to the next adventure quickly on this step of the journey.

Doctor Of Philosophy (Ph.D.), Organization And Management

Bachelor'S Degree, Information Technology

Masters, Information Systems