Robert Sramek Email & Phone Number

Espoo, Uusimaa, Finland

As the COO / Success Manager for Salesforce Platforms @ Sofigate, I am responsible for overall successful adoption and usage of the Salesforce platform within the Customer Engagements + Sofigate organization. Some of the key tasks and responsibilities include:* Leading AMS Activities / Resource Management for customer engagements* Developing systematically.

Espoo, Southern Finland, Finland

Helping customers make the Digital transformation transition successful. Offering Service Management and SIAM expertise along with "Double Ranger" status within the Salesforce area. I have some Finance background with SAP area and can do a little bit of everything if needed. (security, architecture, operational activities with focus on CI/CD and CSI tasks.)

Espoo, Uusimaa, Finland

Assignment working as Senior SAP Support with following duties (April 2022 - October 2022)* Integrated ERP activities* Disaster Recovery Planning / Documentation* IT Continuity Enhancement tasks* DR Drill Implementation Planning*Event scenario / Event DrillAssignment working as SAP Line Management with following duties (October 2021 - March 2022)* SAP.

Espoo, Finland

* Service Management and SIAM / Vendor Management / Line management duties – leading an offshore team * Responsible for overall operational activities for Salesforce - Portfolio consists of 25+ services running across 5 separate ORGs on two platforms (Salesforce and Heroku) for our internal and external partners/customers.* Planning, creating, and.

Espoo, Finland

• Worked across two different units within KONE IT - 50/50 split responsibility on a global scale. Finance & Reporting Solution unit handling * Treasury IT / SAP (2 services)* Reporting and Analytics ( 3 services)* all.
• Providing guidance to the Service Management global community within KONE for Change, Incident, and Release Management categorization.
• Providing additional guidance an expertise / involvement in Service management area for upcoming new solutions to KONE IT Show less

Kouvola Area, Finland

Field Of Study: Työvoimapoliittinen koulutus* Activities and Societies: Maahanmuuttajien kotoutumikoulutus PEPO2 2/2016 * Learning work life using Finnish language skills every day for 6 hours.

Espoo, Finland

• Mobile Device Management (MDM) system integrations and application publishing services for all platforms (iOS / Android / Windows) and devices (PC-Phones-Tablets)
• Responsible for developer community experience and knowledge sharing activities (communication, social network)
• Streamlining activities: evaluating and developing better workflow processes with current programs and services and ensuring application lifecycle management
• Produce reporting analytics through Power BI and… Show more
• Produce reporting analytics through Power BI and or Excel. Show less

Espoo, Finland

• Responsible for Capacity Planning, infrastructure maintenance and risk management to ensure continuity of services, budget managment and forecasting on a global level.
• Maintaining and reporting KPIs and communicating monthly results to business associates and stakeholders.
• Ensuring service support, knowledge management and business continuity on a global level.

Espoo, Finland

• Responsible for operative budget management and forecasting of running application/infrastructure costs and reporting to the business owners.
• Responsible for overseeing the project and development related tasks and transition to the service on a global level.
• Responsible for maintaining internal support staff (9) working on a global level including rotating monthly scrum meetings.
• Vendor Management (offshore) including starting the cooperation, overseeing it and developing it.

Espoo, Finland

• Responsible for Vendor Management with both local an doffshore externals service support teams maintaining a bi-monthly KPI service review.
• Vendor Management and contract processing for business.
• Project lead providing tasks for the service.

Espoo, Finland

• Maintained and developing an internal CRM system for Board of Directors and Executive Board of Nokia Phones / Nokia Networks / Nokia Head Office.
• Project lead role for developing a receivables management internal tool used to keep track of and focus on payments due to Nokia Networks from its customers globally.

San Carlos, CA USA

Electronic Pre-Press - Digital ProoferMaking digital DYLUX (impresses), full color spectrums, and creating traditional analog spectrum proofs utilizing different HEIDLEBERG/IMATION proofing equipment.

Foster City, CA USA

Triple Ranger

Education record

Ba

High School Dipolma