"High impact, accomplished business leader with consistent track record of delivering results."Analytical, adaptable, multi-faceted operations executive who performs well under pressure and is knowledgeable in all areas of retail business operations. Distinguished for driving operational growth and investigating and rectifying irregularities in operations. Recognized as go-to person in organization for operational, inventory and customer service issues.Selected AccomplishmentsAs a General Manager, annually increased comparable sales on range of 8% to 14%during the 1996 to 2008 calendar years.Reduced shrink steadily and continuously over a five year period and ranked 38 out of 184 clubs in total sales.Proven team player and leader with the ability to get things done through employee motivation and by establishing an open door policy for addressing employee concerns.Increased customer satisfaction by ensuring on time service delivery, quality, and operational effectiveness.Specialties: customer satisfaction, inventory management, merchandising, microsoft office, personnel, procurement, receiving, safety,