Robert Sterbens Email and Phone Number
Robert Sterbens personal email
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Robert Sterbens phone numbers
"A hardworking and passionate professional who is both highly regarded and respected by his colleagues and the industry…Bob always seems to get things done even when they appear impossible!”~ Benjamin Scherer, Group Product Marketing Manager, VMWare & former Group Product Marketing colleague The above is just one of the many comments made about my performance as a highly accomplished Senior Manager with award-winning excellence at growing revenue and profitability for global high tech leaders, among them CA Technologies, Canon Inc. and Symantec.I hold a record of success in the following key areas:…Turnarounds … Product Lifecyle Management (PLM)…Go-to-Market (GTM) Strategy…Branding…Software / SaaS / Cloud Computing…Competitive Intelligence…Market Share Expansion … Consumer Buying Behavior……Technology Roadmap… Integrated & Social Media Marketing Solutions…Quality Control & Compliance…and more. Here is a sampling of my career leadership, presentations, publications and awards:✓ CA Technologies Marketing Peer Award✓ CA Technologies Chief Marketing Officer Award ✓ Past itSMF USA Chapter President and ITSM Speaker at Industry Forums✓ Co-author of “Service Management Process Maps: Your route to IT excellence”✓ Numerous CA Technologies “Above and Beyond” Awards for Marketing Excellence✓ Subject Matter Expert on ITSM “best practices” focusing on real-world case studies✓ ISO 9001 company certification for competitive advantageAn accomplished team leader, author, speaker and presenter, I am known as a professional with a “deep understanding of industry trends,” who “consistently finds creative ways to introduce and integrate that knowledge to produce superior business results.” Passionate and 100% committed to organizational success, I enjoy sharing my expertise, solving problems, and leading my company toward its next win!
Hirlan, Inc
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Director Of Quality AssuranceHirlan, Inc 2015 - PresentCarlsbad, Ca, UsBrought in to lead ISO 9001 certification process as part of company effort to compete more effectively. Created Quality Management System (QMS). Defined and wrote key processes and procedures (Control of Documents / Records / Nonconforming products, CAPA, Internal Audit). Prepared ISO 9001 employee training plans. ►Certified ISO 9001:2008, May 2016.Completed all phases of ISO process and Internal Audit, resulting in 100% company satisfaction and competitive advantage for company as one of only 2 Human Factors companies to hold the ISO 9001 certification. Currently in process of recertifying ISO 9001:2015.►Trained senior leadership on key ISO processes and procedures. -
Senior Product Marketing SpecialistCanon Solutions America 2013 - 2016Melville, Ny, UsHeld cradle to grave accountability for the $10M uniFLOW print management product line. Created solution-based GTM plans. ►Increased sales revenue 33% by establishing solution selling sales team training programs across USA locations.►Achieved 6% YOY revenue growth through close collaboration with strategic partner, NT-Ware, to build and deliver a simple yet powerful solution for the SMB market.►Directed launch of 2 large-scale comprehensive print management solutions; created programs, content and messaging geared toward the SMB customer.►Designed and executed seeding trial to cross-sell, up-sell and expand market share and share-of-wallet (SOW). -
PresidentItsmf Usa Chapter (It Service Management Forum) 2008 - 2012Cypress, Texas, UsManaged operations for 13,000 member US chapter of this worldwide association. Created and implemented operational and business models to deliver member value and ensure fiscal responsibility.►Grew revenue ~20%, reduced CAPEX 32% and cut OPEX 20% by restructuring BOD portfolios and building in operational transparency.►Turned around membership attrition and reversed income status from “red” to “black.” -
Director Product MarketingCa Technologies 2008 - 2011San Jose, California, UsEarned a series of performance-based promotions through increasingly responsible management positions. As Director, provided oversight of IT Service Management (ITSM) portfolio, including global SaaS solution. Led large cross-functional/cross geography team to build and execute worldwide operational and GTM strategies, aligning marketing strategies across geographically dispersed teams. Coordinated cross-functionally across organization to streamline operations and build consensus. ►Leveraged voice of the customer (VOC) research to drive product lifecycle planning and determine competitive landscape, market size / growth, pricing and cannibalization effects.►Generated 15% YOY revenue growth by producing effective targeted marketing campaigns.►Increased lead generation 225% by spearheading high-value solution level content to support multiple sales campaigns and integrated marketing platforms.►Oversaw products cradle to grave; worked with QA to ensure products conformed to customer and regulatory guidelines. -
Product Marketing ManagerCa Technologies 2005 - 2008San Jose, California, UsPromoted to lead small team of direct and indirect reports to oversee the Service Desk solution with sharp focus on planning and delivering market strategies, sales enablement tools, and marketing programs. Led numerous social media initiatives using best practices to increase client retention, drive client acquisition, and build brand awareness.►Increased sales win rate 20% by coaching and mentoring sales teams to rapidly identify customer problems and propose effective solutions. ►Achieved 23% YOY revenue growth. ►Boosted new sales tool utilization 45% by collaborating with sales to develop strong, concise content aligned to each phase of the sales lifecycle.►Decreased sales cycle times by 20% through effective sales management. -
Product ManagerCa Technologies 2000 - 2005San Jose, California, UsManaged the integrated product lifecycle for the Service Desk Manager Product Line from strategic planning to tactical activities. Presided over strategic initiatives including development of competitive replacement program content to arm Sales with the intelligence tools to capture more business.►Played key role bringing in $45M in sales through new solution offerings with Global System Integrators.►Generated an additional $25M in revenue from rollout of competitive replacement program. -
Group Product ManagerSymantec 1998 - 2000San Jose, California, UsManaged $175M suite of remote access computer product line with 2 direct reports. Led team to design and develop integration adaptors for top four Enterprise IT software vendors. Leveraged analysis to execute needs-based GTM strategies that are adjusted to rapidly evolving technology trends, market opportunities, and customer needs. ►Generated 21% growth in commercial customer revenue.►Led 10% growth in enterprise customer revenue.
Robert Sterbens Skills
Robert Sterbens Education Details
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Dowling CollegeMba -
New York Institute Of TechnologyComputer Science -
State University Of Califoria - San DeigoRegulatory Affairs Essentials -
Itil V3 FoundationIt Service Management
Frequently Asked Questions about Robert Sterbens
What company does Robert Sterbens work for?
Robert Sterbens works for Hirlan, Inc
What is Robert Sterbens's role at the current company?
Robert Sterbens's current role is Director of Quality Assurance / Product Management Helping Companies Translate Their Business Goals to Reality.
What is Robert Sterbens's email address?
Robert Sterbens's email address is st****@****ail.com
What is Robert Sterbens's direct phone number?
Robert Sterbens's direct phone number is +163152*****
What schools did Robert Sterbens attend?
Robert Sterbens attended Dowling College, New York Institute Of Technology, State University Of Califoria - San Deigo, Itil V3 Foundation.
What skills is Robert Sterbens known for?
Robert Sterbens has skills like Enterprise Software, Saas, Product Marketing, Product Management, Lead Generation, Go To Market Strategy, Cross Functional Team Leadership, Sales, Cloud Computing, Marketing Strategy, Marketing, Strategic Planning.
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