Bob Sugg Email and Phone Number
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Accomplished Customer Success Professional with a track record of creating business growth via entrepreneurial leadership and developing high-performance teams. Demonstrated history of working within the Enterprise Software as a Service (SaaS) and Network Security industries with a wealth of experience in managing multiple accounts, increasing sales and revenue, developing client on-boarding processes, and organizing various professional meetups.I am passionate about innovative solutions that transform business processes to enhance the consumer experience impacting top line and lower the cost of operations for bottom-line savings. As an energetic professional that focuses on leveraging the value of a diverse workforce through comprehensive thought leadership, I'm focused on building an environment where employees can unleash their bestselves and help our customers win.My notable accomplishments include conceptualizing and introducing creative, effective marketing/customer success solutions and initiatives to propel the achievement of organizational goals and realize improved customer retention and profit enhancement.Specialties:Management & Leadership Enterprise Account Management Customer/Sales Support Upselling Renewals Client Onboarding Project Management Team Engagement Client Relationship Management Product Management Revenue Generation Sales & Marketing Strategic Partnerships/Alliance Cross-functional Leadership
Zscaler
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Manager, Customer SuccessZscaler Aug 2024 - PresentSan Jose, California, Us
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Fler PmoZscaler Aug 2023 - Aug 2024San Jose, California, Us
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Senior Customer Success Manager - Sled | FederalZscaler Feb 2022 - Aug 2023San Jose, California, Us
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Customer Success Manager - Sled | FederalZscaler Oct 2020 - Feb 2022San Jose, California, Us
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Enterprise Customer Success ManagerTenable Apr 2018 - Oct 2020Columbia, Md, UsServe as a strategic advocate for large enterprise customers, helping them to realize the value of their Vulnerability Management investment, ensuring a successful Tenable experience with strategic business reviews, proactive outreach and guidance, and roadmap planning assistance.Guide and advise customers on the development of strategic and tactical roadmaps, partnering with them to understand their long and short-term goals, advising them on Tenable’s product development plans, and helping them to identify Tenable products and features that will help achieve their Vulnerability Management objectives.Achievement Highlights: 2018 - 110% to Goal, Enterprise Team --> Q1 2018 North American Sales Winner - Top CSM2017 - 122% to Goal, Commercial Team -
Customer Success Manager, CommercialTenable Jul 2017 - Apr 2018Columbia, Md, Us
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DirectorCertify Health Oct 2014 - Jul 2017Gaithersburg, Md, Us -
Commercial Sales Executive/ Business Development/ MarketingRainking Solutions Mar 2014 - Oct 2014Bethesda, Md, Us -
Project Manager/Ivr TechnicianFiserv Mar 2013 - Mar 2014Milwaukee, Wisconsin, Us
Bob Sugg Skills
Bob Sugg Education Details
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Cabrini UniversityMarketing -
Miller HeimanCompetitive Selling
Frequently Asked Questions about Bob Sugg
What company does Bob Sugg work for?
Bob Sugg works for Zscaler
What is Bob Sugg's role at the current company?
Bob Sugg's current role is Manager of Customer Success | Strategic Partner | Zero Trust Advocate | Zscaler Certified.
What is Bob Sugg's email address?
Bob Sugg's email address is rs****@****ble.com
What is Bob Sugg's direct phone number?
Bob Sugg's direct phone number is (410) 872*****
What schools did Bob Sugg attend?
Bob Sugg attended Cabrini University, Miller Heiman.
What skills is Bob Sugg known for?
Bob Sugg has skills like Salesforce.com, Sales, Marketing, Customer Service, Crm, Lead Generation, Team Leadership, Microsoft Office, Direct Sales, Product Management, Social Media Marketing, Marketing Strategy.
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