Robert T. Email & Phone Number

Spring, Tx, Us

The Woodlands, Texas, United States

Increasing customer satisfaction ratings by listening, understanding their needs, and recommending solutions. Operating register to process payments and collect cash payments for order totals.Coached 3+ new employees by training them how to manage cash register and perform other duties.

Spring, Texas, United States

Developed skills critical to success in the 21st-century workforce such as leadership, operating and managing, communicating and networking, working in teams, and problem-solving.Created a college roadmap using the SMART goals method to stay on track in pursuing career objectives.Collaborated remotely with a group of 4 others to conduct 10+ empathy interviews, shedding light on reasons why students fly infrequently and what might motivate them to fly more frequently. Used Figma to build a mobile application prototype with new features to attract student flyers for United Airlines and received 100% approval ratings from users who tested it.

San Francisco Bay Area

Generated $1000+ in kitchen knife and accessories sales by listening to clients and providing personalized solutions.Developed a potential client list with 200+ people by building relationships in order to generate more sales. Ensured 4+ customers' loyalty by arranging post-sales support by offering free sharpening.

Spring, Texas, United States

Provided excellent customer service to ensure customer satisfaction. Managed time well in order to ensure orders and deadlines were completed in a timely and accurate manner. Maintained a professional demeanor at all times while communicating effectively with customers, co-workers, and managers.