Robert Craig Email & Phone Number

Anchorage, Ak, Us

Anchorage, Ak, Us

The Alaska Heart & Vascular Institute is Alaska’s leading provider of cardiovascular care. We are recognized for excellence in cardiology in Alaska and beyond and we are proud to provide the highest quality cardiovascular services in the state.The Alaska Heart & Vascular Institute’s approach to patient care consists of a team of providers and staff for each physician’s clinic. We take great pride in the quality, talent and experience of our board-certified physicians, certified advanced practice providers and experienced staff. Alaska Heart & Vascular Institute offers a full range of advanced imaging modalities as well as our own cath lab and ASC.

Work directly with multiple health systems as on-site leadership, coordinating with hospital executive team on strategy, growth, daily operations and community need.Built 7 healthcare operations from scratch, starting an organization from the ground up to become #1 in local market within 2.5 years, with continued present growth. Opened 5 locations and substantially grew business over 9 years, realizing a 25% net growth within 5 years. Have led 100+ management/vendors and 100+ support staff. Turned around a district with a 75% underperforming management rate to 100% high performance within 1.5 years. Used compensation benchmarking to save up to 15% in senior management staffing while still attracting top performers. Implemented cutting edge technology in two separate projects totaling $1.2M, which improved customer satisfaction/service quality, cut vendor costs in half and expanded marketing opportunities. Leadership experience of 200+ people, with revenues of up to $40M and capital management responsibility up to $28M.Used compensation benchmarking to save up to 15% in senior management staffing while still attracting top performers. Experienced with regulatory agencies and international logistics in Europe and the Middle East. Broad experience with corporate, nonprofit, government and union enterprises. Fourteen years’ plus experience in strategic planning with up to 5 year plans, resulting in large scale account acquisition and steady growth. Trusted advisor to CEOs in operations, business development, vendor management and expansion planning.Engaged for fulfillment of c-suite responsibilities in at least two organizations that included responsibility for all aspects of business from operations, contracting to strategic direction.

Doubled size of customer base while streamlining support operations by 38%, saving $1.5M annually. Led a statewide conference that resulted in $300K in new B2B contracts. Expanded revenue by 43% within 10 months through strategic start-up locations. Combined locations in a competitive market and grew base by 15% while eliminating 4 redundant FTE and $650K in facilities cost. Saved 10% on bottom line through one process improvement alone, adding $4M in incremental annual revenue with a $60K investment. Charged with turning around a business area with 120% turnover and A/R rates 5 years old; identified solutions within 45 days and fixed all issues within 12 months.

Expanded operations after a merger to 22 locations over 100 square miles. Took over unstable locations, magnified revenue by 25% and streamlined processes to decrease needed staff by 13%. Through open communication, maintained a 0% management turnover during two major acquisitions with separate employers. Assisted in development of an incentive model that increased daily revenues. Eliminated the need for temp staff through cross-training initiatives.

Washington, Dc, Us

Responsible for all outpatient activities within the hospital to include primary care, specialty practices, admissions and all shifts within emergency room staffing. Worked closely with hospital administration, physicians and staff to begin launch of primary care model for hospital which was considered innovative for government health entities at the time.

Arlington, Virginia, Us

Responsible for 35 active duty Air Defense Artillery soldiers and attendant HAWK missile system for the platoon element.

M.B.A., Business

Certified Professional Coach

B.A., Political Science