Sr. Technical Program Manager
Planned, scoped, and operationally managed research-based projects to develop and deploy advanced AI-based language technologies at Phrase. Coordinated the integration of newly developed AI-driven features within the Phrase product suite to enable the generation of timely, high-quality translation and localization at scale while minimizing the need for human intermediation. Coordinated the company-wide integration of external providers of Generative AI services (e.g., OpenAI) for both R&D and production purposes, and monitored ongoing consumption of those services to identify unexpectedly high usage to avoid unbudgeted expenditures. Consulted with the legal department to ensure compliance with contractual, privacy, and security obligations regarding the storage, handling, and use of customer data. Collaborated on budgeting, pricing, and throughput capacity planning to support the production rollout of AI-driven features. Worked directly with the CEO on initiatives to surface, structure, and strengthen cross-team cooperation essential for developing and launching new functionality within the Phrase product suite.