Robert Tillman Email & Phone Number

Burlingame, Us

Las Vegas, Nv, Us

Leading Speed Commerce's efforts to expand our fulfillment footprint across North America.

San Francisco, California, Us

• $1B+ generated in annual revenue, shipping more than 48M units to wholesale and retail customers with 700 employees in 3 DC’s located in the Western US, Mexico, and Brazil.• $1.5M savings in expenses through collective bargaining process while still providing annual wage increases to employees over life of contract.• Led the creation of a dynamic 5-year Logistics and Distribution plan to support the current and future business needs for the 3 markets supported utilizing a multi-disciplined, cross functional team. The results included expanding the storage and thru-put capacities at all 3 DC’s.• Improved network safety results as measured thru the OSHA DART rate from 9 in 2016 to 3.4 in 2018• Increased employee engagement from the 4th quartile to the 2nd quartile, as measured by a Gallup Annual Survey, over 3-year period.

San Francisco, California, Us

• $700M+ generated in annual revenue, shipping 30M units to wholesale and retail customers. • $3.4M annual savings by reducing CPU by $0.12 and stabilizing DC performance after a challenging MHE and WMS retrofit in 2013, enabling the operation to achieve expected thru-put and productivity rates.• P&L responsibility of $27M• Achieved Platinum LEED Certification in 2015. This DC is the largest retrofitted facility in the world to achieve this honor.• Direct, Coach, and develop a team of 6 Managers and 500 indirect reports in a 900K sq. ft. Distribution Center.

American Canyon, California, Us

• Responsible for all facets of WineDirect’s 3 DC Fulfillment network, Transportation Operations, and Supply Sourcing. WineDirect is the leader in 3PL services to the wine industry• $2.1M Labor savings by increasing productivity 37% in picking and packing departments across the DC network thru the implementation of new processes, employee scheduling, and control software changes.• $1.1M savings generated by reducing WMS software downtime by 40% by resolving root cause with each software outage across the DC network.• Reorganized DC organizational structure to emphasize employee training and consistent job performance by creating subject matter experts in each department to be lead trainers for all employees.• Direct, Coach, and develop a team of 6 Managers 120 indirect reports.

Houston, Texas, Us

• Created and implemented all business processes related to of Fulfillment, Customer Service, and Transportation.• $50M in revenue generated in first year of re-launch of on-line store.• Built and cultivated relationships with 3PL providing fulfillment services.• Customer Service: Established guidelines and procedures for customer service representatives to reduce the number of customer contact from several calls to one call resolution. • Transportation: Created and implemented transportation strategy for all on-line customer shipments to minimize time in transit, average zones shipped, and average cost per outbound package while maintaining the delivery date promise to the customer

Los Angeles, Ca, Us

• $300M generated annual revenue, shipping average of 80,000 units/14,000 customer orders in US and Internationally to 29 countries.• $5M annual savings by redesigning DC organizational structure to reduce OT spend from an average of 8 hours per employee, per week to zero.• Moved 6M units of apparel inventory over 1 week to new facility without negatively impacting customer service• Reduced time-to-fill by 40% by Directing, planning, and executing fulfillment center relocation from a 6 story, non-automated facility to a state of the art building with a new order management system and automation.• Decreased peak order processing time from 4 days prior year to 1.5 days in 2012 resulting in reduced order cancellations by customers • Direct, Coach, and Managed 3 Managers1,000 indirect reports.

Bentonville, Arkansas, Us

• Responsible for overall performance for 19 distribution operations supporting Walmart.com• $1B generated annual revenue and an expense structure of $50M+ annually • Leader for strategy to add fulfillment capacity by utilizing idle DC space resulting in an additional 2M sq. ft. of fulfillment capacity for less than $24M in capital investment.• Led 18 DC start-up’s and 1 DC retro fit ranging in size of 800K sq. ft. to 100K sq. ft. of distribution space• Led the operations team through 2 WMS RFP’s, designs, implementations, and post go-live support• Direct, Coach, and Manage 3 Managers and 1,400 indirect reports.

Bentonville, Arkansas, Us

Bentonville, Arkansas, Us

Bentonville, Arkansas, Us

Bentonville, Arkansas, Us

Mba, Business Administration

Lean Six Sigma - Green Belt

Bs Liberal Arts, Liberal Arts