Robert Tountas Email and Phone Number

Manage day-to-day operational issues of O365, Active Directory, and other Software as a Service based systems (SaaS), doing things such as user adds and removals, managing issues related to the proper functioning of line of business applications, troubleshooting performance and connectivity issues and printing.

I excelled in methodically analyzing situations and making decisions under pressure, which fostered my ability to troubleshoot and efficiently resolve technical issues. I possessed strong communication skills, offering clear instructions and effectively conveying complex information to diverse audiences. I was meticulous in maintaining accurate documentation and records.