Tyler Lyon Email and Phone Number
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As an experienced IT executive, I specialize in leading technological transformations that improve operational efficiency, security, and scalability across several industries. With considerable expertise in cloud migration, network administration, and cybersecurity, I've shown a track record of integrating cost-effective solutions and optimizing IT processes to meet corporate goals. My technical skills include Azure, Office 365, ServiceNow, and Microsoft Exchange, and I have experience with disaster recovery, IT policy building, and regulatory compliance. Throughout my career, I have managed high-performing IT teams, guiding them to surpass service expectations via the use of sophisticated IT service management methods and process automation. My work at InnovAge, where I oversaw a full Azure cloud migration and achieved a considerable decrease in mobile communication expenses, demonstrates my ability to build scalable, secure infrastructure while minimizing overhead. Similarly, at Delta Power Equipment, I streamlined budget allocation by upgrading communications and implementing automated procedures, resulting in much higher service quality and operational efficiency. Aside from technical competence, I am enthusiastic about coaching and forming cohesive teams to promote IT innovation. To promote development and resilience, I stress cooperation, continuous improvement, and IT strategies that are aligned with company objectives. In volunteer activities, such as with Cajun Navy Relief, I continue to use my talents for meaningful effect, honing my ability to adapt IT solutions to suit vital requirements in changing contexts.
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Information Technology ManagerCutsforth Inc.Simpsonville, Sc, Us -
Director Of Engineering, Digital Operations And ResilienceInnovage Dec 2022 - Nov 2024Denver, Co, Us• Led Azure cloud migration to enhance scalability, security, and compliance, standardizing IT hardware and reducing troubleshooting times. • Reduced mobile carrier lines from 6,000 to under 2,000, resulting in a 65% cost reduction and avoiding the need for new devices. • Improved IT service response times from two weeks to under two hours by implementing SLA-driven processes and automating helpdesk functions with ServiceNow. • Transitioned telecom systems from Mitel to Microsoft Teams, integrating AI for patient feedback and achieving significant cost savings. -
Information Technology ManagerDelta® Power Equipment Corporation Jan 2020 - Dec 2022Spartanburg, South Carolina, Us• Managed and enhanced IT infrastructure, including Windows Server Virtual Environment, Cisco, and Fortigate firewalls, while deploying Office 365 to improve productivity. • Reduced phone system costs by 87% with a cloud-based PBX, optimizing budget allocation and reducing monthly expenses from $5k to $1k. • Implemented a barcode scanning system and standardized IT hardware, improving asset management and operational efficiency. • Led warehouse IT support, optimizing ERP systems, deploying a Unifi wireless network, and enhancing remote access through VPN upgrades. -
It Manager Of North AmericaSpf - Diana Ingredients Jan 2016 - Jan 2020Holzminden, Lower Saxony, De• Directed IT operations across the US, Canada, and Mexico, managing Windows server environments and Cisco and Adtran networking equipment. • Reduced mobile costs by nearly 80% through provider consolidation and data plan optimization, significantly improving cost efficiency. • Implemented Meraki wireless networks across all plants and introduced barcode scanning with forklift-mounted computers to streamline warehouse operations. • Maintained a comprehensive IT equipment depreciation and upgrade schedule, optimizing hardware lifecycle management. -
Network Operations ManagerPropertyboss Solutions May 2014 - Jan 2016Greenville, Sc, Us• Directed data center operations, managing routers, switches, and 40 servers to provide high-availability hosting for property management software. • Strengthened PCI compliance across servers and payment gateways for clients in apartment complexes, student housing, and government sectors. • Developed and implemented IT policies to support scalable growth, ensuring standardized and secure operations. • Replaced legacy networking equipment with enterprise-grade MikroTik devices, optimizing network performance and achieving annual cost savings. -
It ManagerHospice Care Of Sc Jun 2011 - May 2014• Managed IT infrastructure for 37 county offices and 400 remote field staff, ensuring secure, reliable network connectivity with over 37 routers and firewalls. • Identified and mitigated network security vulnerabilities, implemented disaster recovery protocols, and established virtual disk backups. • Improved helpdesk services and customer satisfaction, receiving the Starfish Award for outstanding service within six months. • Reduced the annual IT budget from $250k to $100k through strategic cost-cutting measures and vendor optimizations.
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Senior It Technician Level 3Sc Telco Federal Credit Union Dec 2007 - Jun 2011• Administered Microsoft network services, including Active Directory, DNS, and DHCP, while managing a SAN-based document imaging system for secure financial record storage. • Installed and maintained key infrastructure, including switches, routers, firewalls, VPNs, and phone systems, supporting disaster recovery and business continuity. • Established secure SFTP/SSH protocols for data transfer, enhancing data protection and compliance. • Developed and enforced board-approved IT policies, aligning IT operations with regulatory and operational standards.
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Client Support SpecialistPropertyboss Solutions, Llc Jan 2007 - Dec 2007• Troubleshoot and utilized all of the property management software packages offered by the company• Answered client calls• Prioritized backlogs• Handled dispatch support and training requests• Used client support tools to provide interactive support and initial training• Fulfilled client purchases and prospect demo software requests• Developed how-to-guides to describe frequently asked Help Desk requests• Troubleshoot and maintained work computers, server, and other hardware• Implemented Citrix & Terminal Server instances for remote versions of software
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Systems IntegratorMayent Solutions May 2006 - Aug 2006• Install & troubleshoot computer automation equipment in home & business environments• Managed over a team of technical installers on time sensitive projects• Used various operating systems including Windows and Unix• Responsible for a large part of Transylvania County retirement communities assuring their safety with Mayent’s products and services
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Senior Residential AdvisorBrevard Campus Life Dept May 2005 - Aug 2006• Responsible for co-ed residence hall• Gained experience in handling real life student conflicts• Served on committee to make decisions how to improve Resident Advisor training• Active member of Judicial Board and was part of many disciplinary hearings for troubled students
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Residential Networking AssistantBrevard College Oct 2003 - Jan 2006Brevard, Nc, Us• Involved in all aspects of computer technology as a student worker• Interacted closely with other students, faculty & staff to assist with computer troubleshooting needs• Computer roll-out experience with migration from Windows 95 to XP client computers• Assisted with migration to Windows Server 2003• Helped implement ticket system to standardize troubleshooting request policy• Installed ghosting software on all machines located in staff & faculty offices as well as lab computers• Provided support to student computers; Operating systems included, Windows XP, Linux, & OSX• Assisted the Helpdesk Analyst, Network Administrator & Software Specialist in day to day computer needs• Experience with Active Directory to reset student, faculty & staff accounts -
StudentBrevard College 2002 - 2006Brevard, Nc, Us -
Residential Networking InternBrevard College 2004 - 2004Brevard, Nc, Us• Held full time position & helped with summer projects• Main task was to update portions of the Brevard College website, implement new systems and repair hardware/software/network issues not possible during spring or fall semester -
Marketing & Website ManagerJ&J Textiles May 2005 - 2005• Responsible for acquiring new customers• Managed day to day activities of external commercial website• Position required strong organizational & creative skills
Tyler Lyon Skills
Tyler Lyon Education Details
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Brevard College, North CarolinaComputer Science
Frequently Asked Questions about Tyler Lyon
What company does Tyler Lyon work for?
Tyler Lyon works for Cutsforth Inc.
What is Tyler Lyon's role at the current company?
Tyler Lyon's current role is Information Technology Manager.
What is Tyler Lyon's email address?
Tyler Lyon's email address is tl****@****oss.com
What is Tyler Lyon's direct phone number?
Tyler Lyon's direct phone number is +186424*****
What schools did Tyler Lyon attend?
Tyler Lyon attended Brevard College, North Carolina.
What are some of Tyler Lyon's interests?
Tyler Lyon has interest in Family, Computers, Reading, Sailing, Hiking, Camping.
What skills is Tyler Lyon known for?
Tyler Lyon has skills like Active Directory, Network Administration, Vmware, Operating Systems, Windows Server, Leadership Competencies, Vendor Management, Change Management, Information Security, Operational Efficiency, Disaster Recovery, Budget Planning.
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