Made Renovation is disrupting the process of home renovations. Currently leading the entire supply chain including procurement, vendor management, warehousing, logistics, and fulfillment operations in all markets. Leading efforts to increase the supply chain and fulfillment speed of all remodeling projects. Leveraging data to focus the procurement into the fastest and most cost effective vendors. Redesigned warehouses to minimize lost and out of stock materials and reduce material damages. Launching 3PL relationships. Initiated 3PL logistics partnerships. Managing a team of 20 people across a network of warehouses and procurement teams.

Responsible for all Operations, Fullfillment, Logistics, Supply Chain, and Kitting Production for a multichannel business (subscription, ecommerce, and retail B2B). Led all logistics and 3PL warehouse relationships. B2B experience includes Walmart and Amazon fulfillment. ▪ Tripled warehouse footprint to manage new business categories and scale ecommerce and kitting capacity.▪ Built forecasting tools to help predict inventory availability, minimize out of stocks, and plan for peak periods.▪ Partnered with business unit leaders to restructure the operations team to align with the business unit needs.▪ Redefined our D2C shipping by adding new carriers and negotiating new contracts to optimize for speed, to reimagine the customer experience, and to minimize costs. Leveraged data and build forecasting models to assess optimal carrier mix across all business units.▪ Built scalable, flexible, transparent, and efficient processes to manage the operational hypergrowth across all business units.▪ Managed supply chain, mitigated impact of shipping delays on production and out of stock items by working with vendors, dropship partners, and internal teams to find alternate solutions and products.▪ Managed business acquisition (Recur Outdoors/Postfly) integration into CatchCo 3PL and logistics systems, and building operational structure in new business categories.▪ Built B2B and ecommerce operations processes and developed forecasting tools achieve KPIs in on-time shipping, shipping in full, and chargeback reductions.▪ Achieved ecommerce KPIs of 99% same day on time shipping, 99% shipping accuracy, 99% inventory accuracy, 99% on time receiving of inventory. Managed physical inventory and cycle count processes.▪ Experienced with Magento, Shipstation, Shopify, Google Suite, Excel, Looker, Mode, Asana, Trello, Monday, and multiple WMS systems including Soften, Enspire.▪ Set and measured all operations SLAs, OKRs, and measured all operations KPIs.

Hired as the launch General Manager for Uber Works, Uber's shift work staffing marketplace platform (first launch city: Chicago). Accountable for full P&L for Chicago Market. Hired cross-functional team and managed all aspects of the local market.▪ Built and led team team to exceed all revenue and operational KPIs.▪ Grew annualized revenue to $9.2M.▪ Accomplished all KPIs including gross margins and fill rates. Redirected sales efforts to essential service businesses in the spring of 2020 to drive hyper growth.▪ Outperformed all Uber Works markets by 5x with peak revenue. Built 2-sided marketplace. ▪ Developed relationships with 20+ businesses; achieved nearly 1000 shifts/week posted to platform; onboarded thousands of workers to the platform.▪ Generated larger shift opportunities (10-100 workers per shift). Strategically focused on labor requiring less training.▪ Leveraged technology to scale the onboarding, upskilling, and training processes.

Cofounded a technology platform business with the vision to create a marketplace for high demand appointments with specialty physicians. YWait manages a physician's waitlist and creates value by matching supply and demand using variable pricing for the most convenient and high demand appointment times. Launched the product, fundraised first rounds of capital, built investor pitch deck, identified and sold the platform to new physician partners, established operations in the first physician sites, and built additional waitlist management tools to enhance the functionality.

Consulted on a variety of marketing, strategy, and operations challenges with healthcare startups.

Led multi-location apparel business with 200+ employees. Involved in all aspects of business operations, including opening new stores, and launching/growing eCommerce business. Continuously focused on optimizing business strategy. Managed fluctuating seasonal workforce. Oversaw all internal accounting including monthly P&L, Cash Flow, and Balance Sheet. Directed all marketing and buying activities. Built and established eCommerce business.▪ Grew regional chain to 34 locations through effective business strategy and execution.▪ Increased gross margin by 22% via incorporating higher-margin categories and direct import merchandise.▪ Achieved profitable operations 12 of 14 years including through recession (2009) and retail macro challenges.▪ Negotiated leases; achieved 60% cost savings with rent based on percentage of sales and termination clauses.▪ Reduced advertising costs by 45% over 5-year period; implemented strategic and targeted marketing strategies.▪ Launched and grew eCommerce business for apparel and accessories.▪ Created the strategic vision to change the business model to a low cost operator and closed unprofitable stores. Implemented new purchasing tactics including new categories, off-season buying, and direct importing. ▪ Accelerated store openings, grew store count by 89%. ▪ Expanded warehouse by 50% for strategic buying initiative. ▪ Drove relationships with external accountants and banks to ensure availability of a significant revolving line of credit.