I enjoy helping people and solving problems. I'm currently using my technical, soft, and English and French language skills in my role as a Customer Support Specialist for a Canadian telecommunications operator.IT support certifications:Technical Support Fundamentals (1st course in the Google IT support Professional Certificate specialisation).The Bits and Bytes of Computer Networking (2nd course in the Google IT support Professional Certificate specialisation).Operating Systems and You: Becoming a Power User (3rd course in the Google IT support Professional Certificate specialisation).Specialisations:1. IBM Cyber-Security Analyst Specialisation (IBM & Coursera)2. Professional skills for the workplace (University of California Davis & Coursera)I have qualifications in writing, digital marketing, cyber-security, customer support, and technical support.Countries I've lived in: Romania, France (Erasmus), and the US.Who am I? ✏ I've spent over 15 years in the tech news industry🍹 Proven track record of turning smoothies input into productivity output 👁 Great attention to detail📖 Lifelong learner 🖋 English and French proficiency✍ Bachelor's Degree in Journalism, Communications Sciences 🧗♂️ Reliable 🐿 Proactive👨💻 Love blogs➕ Results-driven🤔 Strategic thinker🧠 Soft skills🏔 Self-motivated💻 Self-starterPeers and clients think I'm a good sport."Robert has shown he can process a high volume of information, writing many stories per day, and use tools like the content management system and online translation to create news articles. He is able to work independently and fully remote. He has a very high level of English." - Corina Schultz, Chief-in-editor at Telecompaper.Off the clock you can find me 👇🏼:→ Hiking in forested mountains→ Reading→ Making smoothies→ Picking the best melons→ Watching documentaries & comedy→ Being an environmental activist
Listed skills include Wellness, Writing, Personal Development, Cybersecurity, and 27 others.