Professional in Customer Contact at the intersection of people, processes, and information technology. 25+ years of experience in addressing business challenges at organizations such as StrateX, Yource, Verint, PostNL and SNT.I am committed to leaving the world better than I found it. In my work and personal life, I strive to make a difference in people's lives. Including my own. By constantly finding new opportunities to help us all do what we love in new ways.At StrateX, I experience a group of seventy thinkers and doers who genuinely want to change the world of customer contact and in doing so help build a bright future. A people-centric world, where systems and processes support what really matters, and where we are committed to save the resources, we are given. To help achieve that, StrateX supports with people who are not only great to work with, but also passionate in their field. And we make the best workforce management software. Period.Do you have customer service and workforce management challenges? And are looking for a consultant or software that can help you with them? If so, send me a message or give me a call."(M)any of the world's great movements, of thought and action, have flowed from the work of a single man" (or woman).John F. Kennedy